20 Most Recent Sony KDS-60A2000 60" HDTV Questions & Answers


Power supply could be defective

Sony KDS-60A2000... | Answered on Dec 12, 2017


Have you selected Optical output from the audio setup screen of the TV? That needs to be selected to transfer TV audio to the optical out of the TV.

Sony KDS-60A2000... | Answered on Jul 28, 2017


There is no color wheel. This is an SXRD TV. If you have 389 at the ballast, then your ballast is bad. 5 flashes is a bad lamp driver. No TTL signal return to the mainboard. Put a new ballast in. Do not try and measure ballast output without good high voltage gear. The startup pulse is close to 20,000 volts.

Sony KDS-60A2000... | Answered on Sep 30, 2016


Sony extended Optical Block until 06/302010. Will re-imburse your if you replaced the optical block out of your own pocket


from http://esupport.sony.com/US/perl/news-item.pl?news_id=277

Certain 2006 Model Year SXRD Television Extended Warranty Information – Optical Block
Posted: 10/21/2008

Models: KDS-50A2000, KDS-55A2000, KDS-60A2000, KDS-R60XBR2, KDS-R70XBR2
Aspart of the Sony commitment to quality, Sony is announcing that it isextending the limited warranty (parts and labor), in the United States,on the optical block of the above-referenced 2006 model SXRDtelevisions until June 30, 2010, regardless of purchase date. For anycustomer who requires repair of the optical block on one of theaffected models, Sony will cover the cost of the optical block repair(parts and labor) at no charge through June 30, 2010. This extendedwarranty does not apply to the replaceable projection lamp or the otherparts that may be used in the televisions.


Sony is also announcing that for any owner of these modeltelevisions who paid out-of-pocket expenses on or before November 30,2008 for an estimate or repair service to replace the optical block,Sony will reimburse the customer by mail for the cost of the opticalblock and the labor expense to replace it, subject to certainconditions. To receive reimbursement, please follow completely thedirections on the claim form for reimbursement; all claims must be postmarked by January 31, 2009. See the claim form for complete terms and conditions.

All other terms of the Sony limited warranty continue to apply. Sonyutilizes a network of hundreds of qualified independent third-partyservicers to perform in-home television warranty service. Sony, throughits authorized servicer network, will endeavor to repair your setwithin 30 days of your first contact. For diagnosis, warranty service,or if you are not provided a repair within 30 days, please contact Sonyat (888) 649-7669.

Sony KDS-60A2000... | Answered on Jul 03, 2016


Look for a small switch that is pressed when the door is insert/closed. Close the circuit and it should work.

Sony KDS-60A2000... | Answered on Jun 27, 2015


Sony Lamp issueI see this so much that I am going to compose and save this answer:

3 blinks (it is in the owner manual) is "Lamp door not properlyclosed".

What is really wrong is if you remove the door and look edgewise it will likely be warped from the heat from the lamp.

1. On most of these but not all SONY knows of this and offers on many models to repair or replace the set for free---somemodels the heat also warps the area thelamp inserts in.

2. If you look at the back of the door there is a small plastic peg--it whendoor is installed engages a lever (small and designed to prevent the set frombeing used if door is open).

3. The way to prove if door is the problem is to with something not metalengage and hold the lever where the peg goes (you will have door off and alsothe large front plate giving access to lamp) and turning set on.

IF SET COMES ON AND WORKS DO NOT LOOK AT THE LIGHT FROM THE LAMP as it candamage your vision.

DO NOT OPERATE SET FOR A PROLONGED TIME WITH DOOR REMOVED OR THE FRONT PLATE(that covers access to lamp) attached as the heat with door removed can damagethe outer plate.

4. If set works then you have a few choices=Google the model number with"lamp door" or order it from Sony and replace it.

Please feel free to comment here (make a comment button) if you have questionsor concerns and it is important to me to know if this helped you or not

Sony KDS-60A2000... | Answered on May 26, 2015


These blinks [flashes] are fault indication (Error Codes). From the number of blinks occur at one time switch ON, you can get an idea about the faulty circuit section inside it. This will make repair easy. These are called blinking codes. Make sure about the exact number of blinking of the standby/power LED, by switching On & OFF the set, for at least two times. Count it carefully. If you wish to get some details, check the site linked here. It has details about blinking codes, and fault locating procedure, to many popular brand TVs and other devices. http://electronicshelponline.blogspot.com/
Blinking codes details to many popular brand TVs are given. Surf the site with patience.

Sony KDS-60A2000... | Answered on Jan 29, 2015


Hi,
3 times red light blinking indicates that Lamp Cover has not been fixed in its location properly after lamp replacement.
Please make sure lamp cover (its first thing that was removed to replace lamp) is installed securely.
Thanks.

Sony KDS-60A2000... | Answered on Nov 10, 2014


bad power supply. Contact SONY for advice. They will pay for the repair and service call if it is still under warranty

Sony KDS-60A2000... | Answered on Jul 31, 2014


If you are lucky, a new lamp will restore the sound as well otherwise you may require a new ballast unit as when the lamps explode, the supply board sometimes destroys itself.

Sony KDS-60A2000... | Answered on Mar 19, 2014


You need a new bulb.

Sony KDS-60A2000... | Answered on Nov 25, 2013


I have had the same problem for about 6 months, and never paid much attention to it. I also noticed that when trying to change the menu color, the colors do not show up correctly.

Now it seems to be getting worse, and so I started doing some research, starting with the Sony site. That is when I found out there is an extended warranty for the KDS series (50a2000, 55a2000, 60a2000, r60xbr2, and r70xbr2) TVs because of an optical block issue, until June 30, 2010, no matter when you bought the TV.

You can see the recall here: http://esupport.sony.com/US/perl/news-item.pl?news_id=277&mdl=KDS60A2000

It seems they are extending the warranty, but not doing a recall. In other words, they aren't telling anyone, but if you happen to find the information, they will replace the optical block, if necessary. The closest I could find to the green hue issue is a purple haze on the screen.

I don't know if this is the problem, but I have scheduled an appointment to have the optical block changed. I will repost after the optical block has been changed and inform whether this is the fix to the problem.

Either way, the optical block seems to be an issue and would get it replaced whether you need it or not.

Sony KDS-60A2000... | Answered on Oct 20, 2013

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