20 Most Recent LG WM2487H Front Load Washer - Page 9 Questions & Answers

it means "unbalance error". sometimes if you do a small load everything goes to one side and causes unbalanced condition. If you have one heavy and some light clothes can do same.

You might need to wash your washing machine.

Most consumers think they are doing what is *normally* the right thing to do, which is to follow directions on the detergent label. In this rare case--those directions should be entirely disregarded.

Additionally--in many LG washers--the liquid dispenser cup (blue cup) has a "MAX" line on the white siphon cap.
This was a very big *faux pas* on LG's part--this "MAX" line has NOTHING to do with measuring detergent and should never be used as a guide for determining correct detergent amount.
The "MAX" line indicates how much liquid must be in the blue dispenser cup before it DISPENSES from the bottom of the cup.
This is a very,very frustrating mistake that gives owners much grief.

After three months of incorrect type of detergent or incorrect amount of the correct detergent used--musty odor begins to occur.
After more than two years--a significant amount of soap scum/curd has accumulated in the washer. Odor-causing bacteria flourishes on this build-up.
It is imperative to remove this slimy residue. Tide sells a product called "TIDE WASHING MACHINE CLEANER" which is very effective if used the proper way:

Once a tub has become heavily contaminated--normal methods of performing a TUB CLEAN cycle won't "cut it".

Add the entire packet of "TIDE WASHING MACHINE CLEANER" directly into the tub (no laundry) and close the door.

Press and hold: SPIN SPEED & SOIL LEVEL buttons--then press POWER button.
Wait for door to lock.

Press the START button (6) times--this will fill the tub with hot water to the maximum setting when it stops filling.

Press the START button two more times--this will enable the tub to tumble.
After 3 hours--turn "off" the washer.
Turn the washer back "on".
Select the shortest wash cycle (usually "quick wash") and press "START". This will rinse out the tub.
This method of "TUB CLEAN" is *not* from a service manual but has been the best method for cleaning out LG washers more than a year into incorrect detergent usage.

After this--use the correct amount of "HE" detergent & perform a "TUB CLEAN" cycle every (4) months using the *tub clean* option on the control panel.
Got that? LOL
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Check your water frequency level it is below 26 you will get the inlet error. Here is something you can try:
When you press the "SPIN SPEED" button and "SOIL LEVEL" button the water level frequency should be above 246. If it is below that number remove the top; find the small tube going to the main control on the backside and blow it out. Get rid of the sediment and reconnect tightly. Pump out water and retry.
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Hello. yes. The ring is simply friction fit into a groove in the machine. That said, it is still easier to use a liquid multipurpose cleaner and a cloth to clean the ring where it is. J.

Hi,
"OE" code in your washer indicates a Drain error. This is because the washer is not fully drained within 10 minutes. You have to check whether there is a kink in your drain hose, ensure the filter is clean, the drain hose can become clogged with sludge, sometimes a hot wash with 1/2 a cup of vinegar will remove this sludge.
Thank you !!

if you have any suds your either using too much soap or the wrong kind. does the washer drain all the water out each time? is this a new machine where you're washing your clothes in it for the first time? I've seen clothes with resisual soap in them causing over sudsing.

Hi,
Check that the water supply valves are turned on
Also check for the water inlet valve connects the hot and cold water lines from your home to the back of the washer. The solenoids on the valve open one or both valves to provide the proper water temperature for the wash cycle. If the valves are blocked or the solenoids do not activate, the symptoms may include no water, low water pressure, the wrong water temperature or water entering the tub even when the machine is off. The water inlet valve can be identified by the water hoses connected to it at the back of the washer. Start by turning off the water supply at the valves on the wall. Disconnect both hoses from the back of the washer. Place the hoses into a bucket and turn them on to confirm that you are getting good water pressure and to clear out any debris from the line.
Inspect the filter screens on both the hoses and the inlet valve for debris build up. If you find any debris, clean it out. Use caution to avoid damaging the filter screens because the screens in the valve are not replaceable.If debris was not present then proceed to the next step of testing the solenoids. Access to the valve may be easiest by opening the top or the back of the washer, depending upon make and model.
Thank you!!

you need to remove the inner wash drum and clean out the outer drum of ALL the soap and softener in the outer drum so it can drain properly, as it has started growing mold/mildew in the outer drum,also while it is out clean the door seal boot and make sure the drain boot hole is clear too that drains to the outer drum so it can all go down the drain,then put it back together and hot wash an empty tub in hot water and bleach

If its on a pedistal then that will raise your center of gravity and cause the unit to be less sturdy during a spin. It could also be due to a weak floor. You may want to try a product called "shake away pads". The probably sell them at like home depot or lowes. They will run you about 40 bucks but they just go under the legs and help absorb some shock. Good luck _MJ_

have you tried cleaning the filter out??

either pump is bad or something is blocking it. did you pull filter at bottom left corner and clean look inside make sure nothing in there.
the little hose is for draining tub

Front load washers are very efficient but can create odors not common in top load machines. I would suggest running a cleaner such as Affresh or Smelly washer through the machine, there are instructions on the containers but basically you run a load without clothes on the hottest settings. This will help eliminate the mildew that gets caught between the tub and basket. A treatment once a month will do wonders!

You can purchase these at Target, Lowes or grocery stores near the laundry soaps.

Hi,

IE and EE are 2 Different Error Codes on this Machine. You need to check it Carefully. Let me Provide the Complete Resolution Chart :-

Here are the LG washer codes.
LG
Washer Fault Codes
Failure Code Condition Check/Repair
"IE" Water inlet error. Cause : Correct water level (246) is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes Ensure your taps supplying the washing machine are turned on.
"UE" Imbalance error. Cause : The load is to small, the appliance is tilted, laundry is gathered to one side, non distributed things are put into the drum. Move the washing around inside the washing machine to create a more even distribution of weight
"OE" Drain error. Cause: not fully drained within 10 minutes Check there isn't a kink in your drain hose, ensure the filter is clean, the drain hose can become clogged with sludge, sometimes a hot wash with 1/2 a cup of vinegar will remove this sludge
"FE" Over flow error. Cause: water is overflowing (water level frequency is over (213) When FE is diplayed the drain will pump out automatically.

"PE" Pressure sensor error. Cause: the sensor switch assembly is out of order.
"dE" Door open error. Cause: door not all the way closed, loose electrical connections at door switch and pwb assembly.The door switch assembly is out of order. Gasket on door maybe creased in. Try opening and closing the door, sheck to see the gasket isn't jamming
"[-E" Heating error. Cause: the thermistor is out of order.
CE Over current error. Cause: Main PWB assembly is out of order, Winding in the stator assembly is short circuited.
LE Locked motor error. Cause: The connector (3-pin), male,white) in the motor harness is not connected to the connector. (3-pin,female,white) of stator assembly. Or the electrical contact between the connectors. (3-pin,male,white) in the motor harness and 4-pin,female,white connector in the main PWB assembly is bad or unstable. Or the motor harness between the stator assembly and main PWB assembly is cut (open circuit) Or the hall sensor is out of order/defective.
bE Ball sensor error. Cause : Loose ball sensor connector,ball is out of order. This is displayed only when the start / pause button is first pressed in the OC test mode.
EE (EEprom error) Cause: EEprom is out order. Displayed only when the start / pause button is first pressed in the OC test mode.
PF Power failure. Cause : the washer experienced a power failure.
E1 Leakage error. Cause : water leakage in hose connections. Water is leaked by damages

Let me know, if needed further assistance.

Hope i helped you.

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If the door glass and the door seal are making proper contact there should not be a problem..The smallest gap, split or tear will let water out. A leaking door seal usually needs to be replaced by a tech....Nomess

Not difficult. Unplug power cord. and remove screws which hold the top down. These are under the rear lip of the machine. Remove top by (probably) bumping the top towards the rear to unclip the front. Expose the inlet valve before you buy a new one because it could be a double (or triple) Make sure you replace the hoses and wires one at a time so you don't mix them up! ....Nomess

Check softener dispenser for foreign objects

could be coin in pump..Check this

Make sure you check to see if anything is caught inside the drain line, or the bottom bellow (black hose that connects from the tub to the drain pump/motor.)