Maytag EPIC MFW9700S Front Load Washer - Page 4 - Answered Questions & Fixed issues

hi there,

the FH error means it's either you have a drain problem if there is water in it or if if there is now water in it, make sure that both water inlets are turned all the way up. check to make sure that you don't have any water leaks anywhere visible.

Maytag EPIC... | Answered on Sep 16, 2012 | 1,789 views

F-20 is almost always gonna be a clogged pump. Remove the service panel and the tech sheet is behind it. The filter is also down there. Remove the filter and see if stuff is in there. Water might come out so have a way to catch it.

If you need further help, reach me via phone at

Maytag EPIC... | Answered on Aug 01, 2012 | 325 views

I had the same rattling during spin cycle of my Maytag 4000 series front loading washer. Noticed you could gently pull back on the rubber gasket between the tub and where the door seals. There was a quarter resting against the fixed ring the tub spins in. Problem solved. And I have further realized that long hair can build up in this same spot. But if you didn't know to pull back on the gasket you wouldn't see it. Good luck!



Maytag EPIC... | Answered on Jul 12, 2012 | 1,622 views

F 02 error means that is Clogged drain filter.
Remove lower front panel, Torx driver required. Open the filter, the front cover spins off. Remove baby sock, dog hair, and fibers from curtains and replace cover. Mount front panel, set washer down. Plug in and test.
Was this helpful? please rate my assistance thank you

Maytag EPIC... | Answered on Jun 11, 2012 | 705 views

Pressure switch / pressure hose issue > By, Tech : Archie Ferrarini

Maytag EPIC... | Answered on Jun 02, 2012 | 778 views

sounds like you have a leaking solonoid valve (thats the valve that your water pipe connects to at the back of your machine) replacing it is quite easy if you know how to remove the top of your machine (2 screws). If you decide to have a go, disconnect from the mains before doing anything else, and turn off the water supply to the machine. you will need to know if it is filling with hot or cold water (if you have 2 water pipes connected). An easy way to find which it is, is by turning off either the hot or cold connections to it one at a time when its not in use. After all that remove the top of the machine disconnect the leaking valve from the internal pipes and electricial connections (remembering where they go) and replace it with the new one.

Maytag EPIC... | Answered on May 30, 2012 | 37 views

If you are referring to the front bellow clamp (wire hoop with small spring), it reinstalls by following these steps:

1. Install the door boot back over the frame of the door opening and make sure you fit it snugly all the way around. Once seated, you should see a seam or fold all the way around the perimeter of the door where the rubber fits of the door frame.

2. Beginning at the top of the door, start inserting the wire hoop back into the groove in the rubber around the perimeter of door opening. Make sure the wire spring points towards the bottom (6 o'clock position).

3. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place.

4. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.

If you have any problems, or need further assistance, please let me know. I hope this helps you.

NOTE: Overloading the washer can contribute to premature wear of the bellow and similiar problems to what you just experienced. Refer to your owner's manual and follow their recommendations for proper loading.

Maytag EPIC... | Answered on May 26, 2012 | 212 views

The solution is posted else where, but your pump drain is clogged. Take the bottom panel off the front of the washer. (it is held by three torx screws.) Right under the washer basin is a pump that can be unscrewed. You will find the culprit there. (baby socks for us!) Also check under the inside baffels after washing in case something is under there. Don't forget to unplug the washer before you remove the service panel and be prepared for a lot of water when you unscrew the pump.

Maytag EPIC... | Answered on Apr 21, 2012 | 2,141 views

I have a may tag epic that was flashing

Maytag EPIC... | Answered on Apr 18, 2012 | 52 views

Hello Jeff,
Does the machine just shut off or do ya have a error code when it shuts off?? Typically when it will not fill with water for what ever reason their is FH error code. In addation to that since the cold water was clogged,very likely what ever caused it to clog up also has clogged the filter screen on the water inlet valve where the hoses attach to,to check/clean the screen remove the hoses and usea small screwdriver to pop out the screen and check/clean it. If ya find that the screen is clean ya may very well need to replace the water valve.
Be sure to get back to me and let me know about what error codes come up and i could help ya to better narrow down the trouble with your washer.

Thanks for using Fixya,

Maytag EPIC... | Answered on Feb 29, 2012 | 70 views

if you cleaned out the pump by removing the center part of it and it still shows f21,either you didn't clear everything out of the pump,after you pull out the center piece stick your finger inside where the impellar is to see if you feel anything rapped around it,if it's clear and still won't drain then you need to buy a new pump and remove the old pump and install the new pump part number 280187 and it's around 120 dollars

Maytag EPIC... | Answered on Dec 10, 2011 | 804 views

ceck for kinks in the drain hose .if you have a wet vacuum try sucking on the drain hose, or fallow the drain hose into the back of the unit to see if there is a blockage or a belt off .. jay florida

Maytag EPIC... | Answered on Nov 23, 2011 | 183 views

Your power board is bad. Will have to replace board.

Maytag EPIC... | Answered on Nov 17, 2011 | 165 views

the valves on the bleach and softener ports may be clogged.....clean them with a clog remover like CLR and flush with water...

Maytag EPIC... | Answered on Nov 05, 2011 | 106 views

I SO have a solution to this problem. My family has owned this washer for about two years and it has had three F21s. Now I don't know if all F21s are the same, but this one worked.
First, take off the bottom front panel by removing the three 1/4" machine screws. The culprit is toward the right front of the washing machine. First I unscrewed the big "thing" and revealed the filter! What a treasure! We found all kinds of things.
Next the pump, just to the right of the filter, needs to be emptied. Disconnect the power to the water pump by unclipping the black wire on the far right. I removed the whole assembly after unclipping the wires and had the filter and pump sitting in my lap. Separate the pump from the filter body and viola, what a disgusting mess. I pulled out the fan blades (pull hard, it's a magnet afterall) to reveal that our pump was impacted with a black nasty sludge that looked like it came from a septic tank. Anyway, I cleaned the water filter, put both parts back together, installed the body, clipped the power back in! This took about 20 minutes and cost -$0-! It worked immediately. I searched for the part online (W10130913 -only $66) and will order a replacement part to install myself. SWEET!

Maytag EPIC... | Answered on Jan 13, 2012 | 1,180 views

diagnostic test -- the washer must be empty and the control must be in the OFF state before pressing the touch-pad sequence to start the test. 1) close the door 2) select any one key (except PAUSE/CANCEL) and follow the steps below, using the same key): a) press/hold 4 sec b) release for 4 sec c) press/hold 4 sec d) release for 4 sec e) press/hold 4 sec 3) upon release, all console LED lights will turn on for 5 sec 4) if there are any failure codes, they will be displayed in the Estimated Time Remaining display. NOTE: This program recalls the most recent failure code first. 1) press the same key to advance to the next failure code. (if the console doesn't change then the same failure code was stored multiple times.) 2) if there aren't any more failure codes all the lights on the console will turn on for 5 sec 3) next the washer begins the diagnostic test 4) to cancel out of service mode press PAUSE/CANCEL. this exits you out of the program. **Hope this helps; got it off the manual for service technicians.... most likely you'll get an F28 code (Serial Communication Error -- the communication between the central control unit (CCU) and the motor control unit (MCU) cannot be sent correctly). We are having this problem now and just replaced the CCU to a tune of around $300 ($120-$150 for CCU part & repairman labor cost + call/diagnostic cost)... it still is not working so I guess we'll replace the MCU next. If that doesn't work then we'll have to get a new washer that's not a frontload. What a nightmare; wished we had done research on frontloaders. Good luck!

Maytag EPIC... | Answered on Oct 17, 2011 | 196 views

Hi from retired Englishman in SW France,

Many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter- so many 'faults' are caused by blocked filters.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
(If these actions have not cured the problem, it could be the control board OR the main motor. Motors will show weaknesses when commanded to spin.)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Maytag EPIC... | Answered on Oct 05, 2011 | 24 views

The information provided is general. For information specific to your washer please resubmit the question, including the model number.

The "F" is at the beginning of all error codes. This indicates the a Fault has taken place. The second number or letter indicates what the Fault is.

FH : Is displayed when no water has been detected entering the washer.

If the control has turned on the fill valve and after 8 minutes the flow meter has detected 10.5 gallons of water and not detected a pressure switch trip, the valve will be turned off and the failure code will flash in the display

Unplug the washer from its electrical source and wait for 30 seconds.
Replug the cord into the electrical source and try to start a normal cycle or a cancel drain cycle.
The machine should start the pump out mode and empty the water.

If, after 30 second, the machine has not detected water entering into the machine, the valves will be shut off and the failure code of FH will be displayed.

Check all hose connection and valves, both hot and cold, are turned on completely.
Verify that water is at the fill hose connections at the back of the washer.
The main control has sensed a component failure in the machine and will be needing a diagnostic visit for a possible repair or replacement.

Hope helps (remember to rating this free answer and leave a comment)

Maytag EPIC... | Answered on Sep 30, 2011 | 1,019 views

Run the washer a couple of times empty with hot water and the machine will be just fine.

Maytag EPIC... | Answered on Sep 30, 2011 | 66 views


The F2 error codes means LONG DRAIN TIME and the suds code the washer detected water in tub after normal alloted drain basically the F2&SUDS means the same thing. A lot of times when it does not drain fast enough,its caused by a blocked filter on the pump being biult up with debris. This tip i wrote will show ya how to clean the pump filter.


Maytag EPIC... | Answered on Sep 21, 2011 | 1,262 views

Not finding what you are looking for?
Maytag EPIC MFW9700S Front Load Washer Logo

937 questions posted

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

606 Answers

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Brad Brown

Level 3 Expert

18165 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides