20 Most Recent Canon imageRUNNER 1023N Black and White Copier Questions & Answers

I think then you should change the paper. if you are using right paper size then you should check settings. Mercedes Performance Chip

This printer only prints black and white. Canon do not supply Multi-color toner catridges for Canon Imagerunner 1023N

you can scan by usb connection,

Scott,I would suggest checking the toner drum. You may be low on toner or if you recently replaced the toner, ensure that it is installed correctly.- Scott

Hi
First check the document you are printing from and make sure the paper settings on the specific document are set correctly.Then check the papersize settings on the driver,go to printers and faxes in controll panel,Right click on the ir driver,select printing properties and the printing prefences,change the papersize to the correct papersize.
then check the papersize settings on the machine under the additional usermode.
Clear the job that is stucked in the memory by pressing the monitior button (diamand with a eye sign)select print and clear the job.
Try printing again.

Just find this:- Service Manual -->> http://depositfiles.com/files/9qpwu3xlg- Or try asking here -->> usa.canon.com/supportHope this helps.

u have to replace drum unit in your machine as a solution of this problem.

Hi,
the platen glass is small glass on the left side of normal copy glass. The platen copy glass is used when you making the copies from ADF.

Hope that helps

you want to download system

Hi,
it could be few things,
Its probably drum unit fault, probably the cleaner is worn out and doesnt clean drum surface enough.Remove the drum unit and see if there is "leftovers" on drum surface and if Yes change the drum unit.
If the copie isnt baked enough that means that the fixing roller is worn out and you need to change it.
If You are using replacment toner, not genuine from Canon, also it can cause problems like bacground, dots, spots,...

Hope that helps!

Do you have any files in the printer queue (the spooler)? Sometimes one file that had a printer can cause a lockup in the subsequent files you try to print. Try starting and stopping the spooler service.

In the command prompt (Start > All Programs > Accessories > Command Prompt) type "net stop spooler" without the quotes and then hit enter. On the next line type "net start spooler" again without the quotes followed by enter. When the prompt returns, reboot your computer.

Try a new data cable before you decide it is the printer. Also try using the Windows Device manager troubleshooting feature. (Right click on the printer icon in Printers and Faxes (Start > Printers and Faxes) and look for troubleshooting. Also try making it the default printer if it isn't the default (in the same place).

I hope this helps.

Cindy Wells

Hi,
try under: http://software.canon-europe.com/

The machine needs system software reloaded to take care of this issue

from witch mechine

it need to download the system software

www.givememyfile.net see thier

open the left hand door grab hold of the 2 marked levers pull out old drum then insert new 1 goodluck

most likely someone has sent a print job in wrong papersize.....delete job in print que on copier

tooth on gear might be breaking off, but maybe the toner cartridge is defective.