Wolfgang Puck BDRC0010 10-Cup Rice Cooker - Answered Questions & Fixed issues

I have the same problem; let me know if you find a solution.

I just called Wolfgang Puck customer service @ 1-800-275-82173 and was told they no longer manufacture this rice cooker (DRCR10) and no longer have any replacement parts for it. My husband threw away the little rubber piece that attaches to the exhaust so now a perfectly like new appliance that I adored has to be junked. Not happy and will think twice before purchasing anything from Wolfgang Puck again..

Write your [email protected]

go to https://www.partstore.com/Content/CategoryPages/Kitchen-Rice-Cookers.aspxGod bless you

I cup of Water to I cup of Rice

You can find the manual here. The manual shows a detachable inner lid, but the outer lid doesn't come off.

Visit http://www.wolfgangpuck.com, You can check cooking recipe there.

Wolfgang Puck Instruction Manual for the BDRC0010 Rice Cooker is available here:

http://www.wpcookware.com/instructions/BDRC0010.pdf

Wolfgang Puck Instruction Manuals are available here:

http://www.wpcookware.com/manuals.asp

If you do not see your model number for your product, suggest you contact their Customer service at 1-800-275-8273 to determine if the Instruction Manual for your model is available. Alternatively try making an inquiry via their webform:

http://www.wpcookware.com/contact.asp

Sorry someone has not responded sooner but just discovered this site.

amazon

They all much about the same.
1 small cup (140 gms) of rice to the same amount of water for each person. Close lid, turn on and let it do it's work. When finished do not open the lid for another 20 minutes. Stir and serve.

Its possible that you have any problem with the internal resistance, with corrosion or broke. Need take off back side to view this compnent.

Good luck.

hi,
you miscalculated the water level for your rice!

It seems your problem need a technician, you have to adjust the THERMOSTAT and clean the contact points!
Power can't go through the rice cookers heating element very well, i think it sets only in "WARMiNG" position!
Checking the contact point and adjusting the THERMOSTAT controller screw will solve your problem!
Hope this will solve ur YUMMY RiCE probs!

I also had problems deciding how much water to use - the measuring cup that came with the machine was not user friendly! I just use twice as much water as rice and it works fine. ie. - 1cup rice and 2 cups water I have a different model of cooker but a friend had the same issue and uses the 2/1 ratio and it works fine for her also. Good luck

appx 1/2 cup:)
farmerbear at FixYa.com

Here's a link for the 7cup rice cooker:
http://www.wphousewares.com/pdf/BDRC0007.pdf

Hi,You can get it by contacting the customer care center of the particular product you are using for help.

Take care.

Hi,
Here is a tip that I wrote about rice cookers and the amount of rice and water needed...

How much Rice and Water go in the Cooker

http://www.fixya.com/support/r5396567-much_rice_water_go_in_cooker

heatman101

Hi,
There is a sensor that regulates how hot the cooker gets and shuts it down to the warm setting when it senses that the heat is too high...meaning that all the water has cooked off....my guess is that the sensor failed and as far as I know it is not replaceable.

Here is a tip that I wrote about rice cookers and the amount of rice and water needed...

How much Rice and Water go in the Cooker

http://www.fixya.com/support/r5396567-much_rice_water_go_in_cooker

heatman101