20 Most Recent Whirlpool Cabrio WTW6600SBK - Page 2 Questions & Answers

Hi from retired Englishman in SW France,
Check its balance first.
It is necessary to ensure absolutely that the machine has all 4 feet very firmly on the floor, and I mean firmly ;-0)
Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

(If this has not cured the problem it is possible that the internal suspension is malfunctioning.)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi

In 2 ½ years a tub can leak, this is not a great observation by that tech. I mean its not too old that the tub will go bad. The issue seems to be with the drain pump going bad and so the washer is making a sound while in spin cycle because that is the time when it drains. If you are sure that he has checked it completely and he is right then this part (tub assembly) is covered under 5-7yrs of manufacturers warranty and you should contact whirlpool so that they can replace it for you at no cost. Hope this helps...please post back for further assistance.

Daniel

Hi

To remove the front panel, there are hidden clips in between the front panel and the top. Use a putty knife in the corners of the crack and push the tabs. Then lift up on the top panel. Now reach in the dryer and remove the screws that hold the front panel on.

Please get back to us if you have further query else please accept the suggestion. Thank you for contacting fixya.com

There is no way for water to leak from the motor . Check for water running down on the motor from the bottom of the tub. The seal may be bad water is comeing from somewhere else just have to find where it's comeing from. Hope this helps you.

http://www.whirlpoolpartsonline.com/
Find the whirlpool part number then google it and see if you can get it cheaper, not too hard.

You should check your breakers; the dryer uses two breakers side by side, I think one of them has tripped.

Cabrio Dryer Service manual

Help! My dryer is growling at me, won't go!

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

The electronic control displays an F51 code.
There is an intermittent connection at the Rotor Position Sensor, (RPS), causing the electronic control to indicate an F51 code.
Remove and reinstall the connector at the RPS at least three times to clean off any corrosion built up on the connector and RPS due to the intermittent connection. Confirm that the connector is fully seated onto the RPS control upon final connection and verify there are no damaged wires.
If you still receive the error after this, replace the electronic control with part #W10130544. This new control is designed to check the RPS sensor differently and is less sensitive to intermittent RPS connections.

I had the same problem: they sent me the rack, but no instructions.
But if you look in the product manual for your dryer, there should be a section on how to use the rack. For the Cabrio, which is what I have, it's on page 21.
If you don't have the manual anymore, you can get them online at Whirlpool's web site. Just plug in your model number in the search box, and there it will be.

The first thing to attempt for the F01 error is...

Reset it : hold the 'start' button until all lights displayed, then press 'start' again.
Hold the 'start' and 'on/off' button together until it reads d-end or d-off.
It doesnt always work 1st time so keep trying.


F 01 is actually a shorted motor triac. You'll need a new pcb. (Primary Control Board)
Your machine may not have been the cheapest but all Hotpoint electronics hold much the same quality...questionable at best.

A few more things to do before trashing it....

- unplug the washer power supply, close the water valves.
- unscrew two screws that hold the control panel.
- remove the panel - you need the lid to be semi-opened.
- Disconnect and re-connect all connectors to fix any possible oxidation or loosensess - then try the washer


- On the right panel - unscrew the right screw (when standing in front of the washer)
- unscrew all four screws hidden under the bottom cover in the front of the washer that hides also the filter (those still hold the side cover)
- unscrew two more screws at the top back of the washer - they hold the circuit board to the washer body - it needs to be loose
- by pulling the top side of the washer up by the lid and pushing the side cover away "to the back" (with a screwdriver), see how the side cover is held by the top, remove the side cover
- observed the motor and immediately saw heavy corrosion at the ground connection (yellow-green wire) at the motor board and possible slight oxidation at one other connetion of the black wire
- using sand paper and screwdriver clean the contact together with the connector and try the washer


- clean the black wire connection with the same way
- try the washer (spinning program) and hope it works!!


- Empty the drain pipe out - if there is an obstruction... it may cause the motor to overheat and throw you this code.


- try unplugging the black wire and running the spinning program - both the motor AND the pump shouldnt start.

The problem may be in an oxidation of the black wire connection - that is apparently a power supply for both the pump and the motor.
That will cause insufficient voltage and thus a power for the motor but probably still enough for the pump.
The randomness of the problem is probably caused by humidity in the room and maybe some more factors.

The washer is actually opened from the bottom so when you test the washer more times and find a solution, it may be best to cover the connetors with silicon to avoid corrosion or oxidation in the future.

Here are also some tips for putting all together:

When removing the side cover something fell from it inside.
It was a plastic lath that is placed on the nearer edge of the cover and fits both onto the edge of the cover and the adjacent edge of the washer.
It's a bit tricky to put it all back plus there is a plastic piece at the bottom of the side cover that is fixed there also very loosely and keeps falling inside when srewing the filter side screws - but this can be fixed with pliers adjusting the edge of the side cover to make the plastic to fit there tightly.



I'm optimistic one of these solutions will do the trick - try unplugging/re-plugging first.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Obviously this problem exists on this manufactured machine (Cabrio). It has to do with the design of the machine and the HE detergent required to be used. We are on city water and the smell is sewage gas. Hence, do your whites last with lots of Clorox/bleach, cause the detergent isn't strong enoug to kill the bacteria growing in the pipes. That being said, P

you can locat the tech sheet by lifting the lid
you will see a **** that goes all the way around the washer
to the very left and right corners in the front about 4-5 inches you will find 2 clips
push in on the clip and pull up
do both sides it is sort of tricky
maybe have someone help you one person to hold the lid so it does not spring back and break
you will find the tech sheet to the left inside a plastic shething

Hi


Thanks for using FixYa. Ld error code flashes when the water level does not change after the drain pump is on. To start with check the drain hose and/or drain pump from any clogs or blockages. If still the issue is not resolved and the pump seems to be fine then you have to check the motor again. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

CLEAN WATER PUMP

Try cleaning out the lint filter and if that isn't it, check the hose that goes from the back of the machine to a vent outside. Be sure the outside vent isn't blocked by anything. It could be blocked by something in front of it or something "living" in it. There could also be a blockage of lint . This could require the removal of the outside vent and actually checking it for blockage. Any further questions and you can ask me via email at dw6_edwrds at yahoo dot com.

Hi



Thanks for using FixYa and I am sorry to hear whatever happened. Error F 51 flashes when there is a motor rotor position sensor (RPS) failure. With that being said it seems that this issue should have been checked earlier itself by the two tech. guys that came to your house. Please follow the step by step instructions to resolve this issue: This test checks the wiring to the motor and rotor position sensor; and the motor and rotor position sensor themselves. NOTE: Drain water from tub.

1. See Activation of Manual Diagnostic Test Mode, and check the motor and electrical connections by performing the Agitate and Spin tests under Manual: Motor. The following steps assumes that this step failed.
2. Unplug washer or disconnect power.
3. Check to see if basket will turn freely. If basket turns freely, go to step 4. If basket does not turn freely, determine what is causing the mechanical friction or lock up.
4. Remove the console to access the machine/ motor control assembly.
5. Visually check that the P5 and P10 connectors are inserted all the way into the machine/motor control. If visual checks pass, go to step 6. If visual checks fail, reconnect P5 and P10 and repeat step 1.
6. With an ohmmeter, check for 16 ohms resistance at the P5 connector between pins P5-1 and P5-2, and also between pins P5-1 and P5-3. Also measure the resistance at the P10 connector between pins P10-1 and P10-7 and verify that the resistance is within the range. If the resistance is correct, go to step 11. If the P5 connector resistance is much higher than 16 ohms, or the P10 connector resistance is out of range, go to step 7.
7. Tilt machine forward to access the bottom of the machine and the drive motor area. Remove the motor bolt, then the motor cover to access the motor connections.
8. Visually check the mounting bracket and electrical connections to the motor and rotor position sensor board. If visual check passes, go to step 9. If visual check fails, reconnect the electrical connections, reassemble stator and motor cover and repeat step 1. With an ohmmeter, check for continuity between all pins on the P10 machine/motor control connector and the motor rotor position sensor (RPS) connector. If there is continuity, go to step 11. If there is no continuity, replace the lower machine harness.
10. With an ohmmeter, check for continuity between all pins on the P5 machine/motor control connector and the drive motor connector. If there is continuity, replace the drive motor. If there is no continuity, replace the lower machine harness.
11. The drive motor and lower harness are good. Replace the motor RPS board and perform the Diagnostics test in step 1 to verify repair.
12. If the Diagnostics motor test in step 1 failed, then the machine/motor control has failed: Unplug the washer or disconnect power. Replace the machine/motor control assembly. Perform the Motor Diagnostics in step 1 to verify repair.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Hi there,

Well, the code means a rotor position sensor error. The first thing you want to do is see if the basket turns freely by hand. I had one the other day where a dish towel was caught between the basket and tub giving the error. You will have to open the top by using a putty knife and pushing in on the clips on each side. They are strong clips so you have to use some force. The whole top will lift up. Next you will have to remove the tub ring. It just snaps off. If you don't find anything between them, then I would suspect the rotor sensor itself. At the factory they sprayed a protective coating on them and sometimes this causes the problem. You would have to tip the washer back. The motor cover comes off witha allen head, just pulls down. Now there is 4 screws that hold the motor in place. Once you drop them, the plastic cover protector will come down along with the motor so observe carefully where it mounts back up. The motor connector will be the 3 pronged harness on the right side of the motor. The rotor position sensor will be on the left. Snap the position sensor in and out about 8 or 9 times to get the coating off. If this doesn't work, and you keep getting the error, you will have to order the position sensor.

Good Luck!!

Thanks