20 Most Recent Quinny Zapp Umbrella Stroller Questions & Answers

HiNo the standard Quinny Zapp has no recline option.

Hi, they have an instruction manual for the Quinny Zapp over at the following link:
http://www.freebabymanuals.com/quinny/prams/Page-2

It explains how to do it.

Hope that helps.

Good Evening

On the back of the Quinny Zapp Xtra seat unit there is a long grey button. Lift it and move the seat to the desired angle.

Hi Natalie - Is it that you need instructions on how to unfold the chassis or it is not possible to do it? If your Zapp didn't come with an instruction manual download a replacement from www.quinny.com If it is impossible to do, try cleaning the chassis with furniture polish and a soft cloth to ensure the chassis can operate smoothly.

Good Afternoon

If you're in the UK you can order replacement wheels via your local Quinny retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The RRP is £20 per wheel and if you order direct the cost will be RRP plus £3.99 p+p.

If you're outside the UK please visit www.quinny.com and select the country you're in, then go to "Contact Us" to enquire about costs and availability from the customer service department in your country.

Hi yes you can & you can get them off ebay quite cheap, you can then sell yours on ebay

Hi, there is an instruction manual for the Quinny Buzz over at the following link:
http://www.freebabymanuals.com/quinny/prams/Page-2

Hope that offers a solution.

Try this web link, it will take you to the owners manual that you can view or print out and show you the answer to your question.

http://quinnybaby.com/info_instructions.asp

Hope this helps, DutchTexan

Go to this link for Quinny Parts and you can either fill out the form or call them directly at their 800 number shown.

http://quinnybaby.com/info_replacement_parts.asp

I hope this was helpful, DutchTexan

Hi,

At the bottom of the handle of the carseat, there will be a silver button (both sides). Press these buttons in and the carseat will release.

I hope this helps.

Push the nuber 3 button then push it towards the front of the buggy then push the 2 back wheels together

If you're in the UK order from the Quinny E Shop. For other countries please advise which country you're in so that we can provide contact information for the relevant customer care team. Adapter Zapp Xtra (Pls note currently out of stock, you will be able to order once further stock arrives)

Hi Iris! Quinny staff here! If it's an older model Quinny Zapp (pre-2008) check out this hint sheet - Hope that's simple and helpful :)

Hi Irama You can send the Zapp Xtra to our engineers in the UK for inspection & repair work required. If it's under 24 months old you can send copy of your proof of purchase to our care team and they can arrange inspection & repair free of charge under warranty, however there would be a 15GBP charge for courier collection from your address. Alternatively you may like to discuss the situation with a Quinny retailer who may deal with the issue on your behalf which would mean you do not have to pay for courier collection.

Hi Abdel Please contact our team in Egypt who will be able to assist you with sourcing spare part items -

This may be fixable give quinny a ring and they may be able to post you out a spare part

Hi Sonia The Zapp Xtra seat fabric should not be placed in the washing machine due to the likelihood of damage to the sun canopy. To rectify the issue would mean to replace the Zapp Xtra seat fabric. If you're in the UK please order from your local Quinny retailer or direct from the customer care team. If you're not in the UK please visit the Quinny website and select the country you're in, then choose the "Contact Us" tab on the right side of the page for your enquiry to be sent through to the customer care team who can best assist with purchasing a replacement seat fabric.