20 Most Recent GTech G-Tech G-Drive Combo 500GB Professional Strength Storage Solutions 500 GB FireWire 400 (1394a) Hard Drive Questions & Answers

incompatible driver for the hard drive and the mac operating system try uninstalling the driver for the hard drive then go to the web site for the make and model of the hard drive and find the download suitable for mac operating systems and down load from there web page for G tech model ?? 500 gb hard drive , download for imac system and download it

Perform diagnostics on hard drive to see if the issue is cause by it. If drive checks out fine then the problem is with the OS needing repair.

Hi Evan
The fact that you have tried all three connectors suggests that the fault lies with the drive. Either the interface board or the HD itself. If you have access
to another computer you should be able to prove it one way or another.
Over the years I have seen many external drives fail (I had two identical drives of my own fail on consecutive days one proved to be the firewire board in the box, the other was the circuit board built into the HD), and it's quite difficult to decide where the fault lies.
Do you hear the HD spinning when it powers up (press your ear against the case)? You should be able to differentiate between the HD and the noise of the fan. Is there any clicking?
Is it still under warranty?
Thinking about it, if you get nothing with the USB and the Firewire then it's a good chance that the HD inside has failed.

click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive hope it helps

yes you can ..long as there is a open slot that can hold the internal drive...

Well this is most likely due to the fact that some part of the drive has gone Bad, IF it says reformat then, most likely, the drive, is bad. You could try data recovery, that may work, but is an incredible amount of work, with no guarantee of any real success. EASEUS. is great as is partition magic, http://www.hiren.info/downloads/data-recovery/hard-drive/1
have a look at these free links above. And these links below.
http://www.google.co.nz/search?sourceid=chrome&ie=UTF-8&q=HDD+data+recovery+freeware

I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.

i think the only solution are stay always online (connected)
mayby in the software select never power down
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Greetings.

This sometimes happens with flash drive. Just to be sure, do back up and reformat the flash drive. Pls update if that solve the problem. if not we will try another solution.

When you say it wont go down maybe look at the manual to see if its an operating issue, other than that if its still under guarantee then return it from your retailer. Guidance can be found here: https://www.xol.co.uk/manuals/GTech-Airram-AR29.pdf

If you can hook it up as a secondary drive on your mac you should be able to boot up off your main drive and then look into the secondary and transfer over the contents you want. The drive has to be recognized by the computer bios, if not recognized then the hard drive logic board is toast. Bad news is that it is possible that your attempts to repair may have permanently trashed the unit - than can also happen so be prepared for the worst.

Just a guess but if it's not working then you might have to RMA it.

Take it to a disk data recovery expert.

Can you not see it in Finder, or will it not even boot up?