Kodak EASYSHARE 5500 All-In-One InkJet Printer - Answered Questions & Fixed issues

Printing quality on this printers is great, yet there are some trouble with older printheads.

You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.

Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"

Once that is completed, go ahead and print.

If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.

I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.

Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.

Software issue. Try a hard reset of printer or uninstall and reinstall the software of unit. in computer that is affected. And if you continue to have issues with it contact the Kodak experts directly on their web site.

It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.

When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.

They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)

problem is likely to be the print head, the ink can dry up inside the print head and block fresh ink from flowing. you can get print head cleaning solution from ebay, which sometimes works, or else go here to get your replacement print head www.kodak.com/gb/en/consumer/products/printing-supplies/printhead.../default.htm the one i have is a clip in clip out part

Look at the back of the printer, you will find 2 latches at the back of the printer, you need to press those latches to open the rear access door. once the rear access door is open you can take the paper that is stuck inside the printer.

corrupted drivers,delete printer and reinstall.

try to restart the printer once or twice....after that check if the printhead is moving to the center of the printer or not. if its moving to the center...try to take out the printhead and then reseat it back in the printer. this will fix the problem for you. feel free to contact if this doesn't fix ur problem.

hi, in order to fix this problem... do a right click of mouse on the kodak printer icon under printers and fax option. there u will find an option "see what's printing", double click on it and select the option for use printer online. i hope this will fix the issue for you.

Try cleaning the heads by running the printer through the cleaning cycle from the maintenance menu. If that does not work, you may have a color cartridge that has dried out and needs to be replaced.

Sometimes one gets a cartridge that has a defective chip and cannot be recognized by the printer. Return the cartridge where you purchased it and get a new one. If the new one is not recognized, you will need to have the printer serviced or replaced. Hope that helps,Bax

You can get a Kodak Bluetooth adapter made for it for around $50, or if you just want to hook it to a home wireless network, you can get a wireless print server like this http://www.nextwarehouse.com/item/?1218740_g10eand just plug any printer you want into it.

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head. This may unblock the print head.INKJET PRINT HEAD CLEANING FLUID http://www.pcx.com.au/ProductDetail.aspx?ProductId=1099 http://www.amazon.co.uk/PRINTER-CLEANING-RECOVERY-FLUID-100ML/dp/B001EN9W2Y

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.

Do not [DO NOT] get any parts wet or attempt to wipe any parts with moistened towels.Turn off the printer and unplug it. Look for any small bits of paper. Vacuum the area out. It is best to use low flow vacuum equipment as the air movement from the vacuum can create static electricity so be sure not to touch metal components. The faster the air flow, the greater the generation of static electricity. If the problem is not solved, look for unpluged wires or broken connectors. If it is still not solved, some other component has failed and a good diagnostic is necessary to locate and repair it.

try cleaning the black cart heads and printer ink heads, if still have problem try replacing it black ink cart.

I got the same Problem as listed above. This is the way how I was able to solve it:

• Remove the color and black ink cartridges and the printhead. (the 5300 Printhead can be removed by pressing a button on top of the carriage and a slight pull --> for better instructions use this official Kodak PDF)
  

• Try to clean the printhead and the carriage with a slighty wet cloth from ink. CAUTION!: better not touch the green electronic chip! Be carefull while cleaning.
  

• Reinstall the printhead and the ink cartridges.

• If the printer detects a 'new' printhead just do a calibration and your are done. If not try to print a test page.

Hope this solves the Problem. Best wishes

I have a Kodak all in one printer and there seems to be a printhead issue with them. After researching it, I ordered a new one from the Kodak website and installed it (super easy with included instructions). It moves and prints like new and it was cheaper than a new printer.

Since that you already did a good troubleshooting cleaning the printhead and calibrating It and replacing the printhead., I just want to ask this How many times you already replace a printhead if its newly installed it means the problem is in the printer itself and for that you need to call kodak for printer repair toll free 1 800 421 6699

Now if the replacement printhead is more than a month and you already did all the troubleshooting it means the nozzle of the printhead is clogged you need to call kodak for printhead replacement

GudlucK

If you want to switch to photo mode you have to have photo paper in the printer. As for the user manual you did get one, just not in paper form. Kodak has the user manual on the software CD or you can go to kodak.com. The reason it's not in paper form is because the user manual is more than 100 pages.