20 Most Recent IBM Infoprint 1572 Laser Printer Questions & Answers


probably some paper stuck behind the tray

IBM Infoprint... | Answered on Oct 08, 2013


Welcome to FixYa!

Solution 1.
  • Adjust the Background Removal setting under Advanced Imaging.
  • Touch the right arrow to remove more background.

Solution 2.
  • Power off the MFP.
  • Check the bottom cable connections on the rear of the ADF unit (see image below).
  • Unplug and replug the cable in order to ensure that the connector is seated fully before proceeding to tighten the two screws completely.
jas247_96.jpg

NOTE: A flat-head screwdriver or a coin are ideal implements for tightening the screws completely.

Thank you for using Fixya. Have a great day.

Jas247

IBM Infoprint... | Answered on Jul 13, 2011


Hello,

The 923.01 error indicated an over temperature state in the fuser assembly caused by a failure in a part called a thermister. You will need to replace the fuser to clear the error. This is a user replaceable part, you only need a Phillips screwdriver to replace the fuser assembly. The part number you need is 39V2600 and they are available from places like amazon.com or Buy.com

I hope this helps, if so please rate my solution.

BuddyMc

IBM Infoprint... | Answered on May 27, 2011


Hello.

If there are no jobs in the print queue, be certain that your USB cable is snug.

If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.

Note: Here's how to delete a printer icon in Windows 7:

1. Open Printers by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
2. Right-click the printer that you want to remove, and then click Delete.

If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

Your computer should see your printer. Install the printer driver.

If still a problem, either your USB port on your PC, or the USB printer cable is probably faulty.

Hope this helps.

IBM Infoprint... | Answered on Jan 13, 2011


hmf..insturctions or send it back and get another one have the ricept (sorry im italian) sned it back

IBM Infoprint... | Answered on Jan 02, 2011


Replace the fuser, its overheating and that would cause the pages to stick the way they have been when trying to print pages of lots of black solid ink.

IBM Infoprint... | Answered on Apr 19, 2010


924 .01
Open thermistor check
failure. Fuser page
count between 0 and
99,999.

• Noisy thermistor signal.
• Intermittent connection.
• Thermistor cable not connected or
thermistor actually open.

Go to “924.xx—Hot fuser
service check” on page 2-91.

Error Code 923.xx, 924.xx, and 925.xx may display for a hot fuser failure.
CAUTION: .The fuser may be hot, use caution before removing or servicing.

CAUTION: There is a danger from hazardous voltage in the area of the printer where you are
working. Unplug the printer before you begin, or use caution if the printer must receive power in
order to perform the task.

Service tip: Set the Fuser Temperature to NORMAL before starting this service check. In Diagnostics mode, In
Diagnostics mode, select EP SETUP, and Fuser Temp.

1 Fuser assembly
Fuser to system board
cable
Check the thermistor cable for correct installation to J5 on the fuser
card. If installed correctly, check for correct installation of J10 on the
system board. If all cables are installed correctly, go to step 2.
2 Fuser top cover assembly
(thermistor/thermistor cable
assembly)
Turn the printer off and disconnect the thermistor cable from J5 on
the fuser board. Measure the resistance between the two pins on the
thermistor cable, if the resistance measures infinity (open circuit),
replace the fuser top cover assembly.
3 Fuser to system board
cable.
System board
Fuser assembly
Reconnect the thermistor cable to J5 on the fuser board. Disconnect
the fuser to system board cable from J10 on the system board and
measure the resistance between J10-3 and J10-4 on the cable. If the
resistance measures infinity (open circuit) check the continuity of
pins 3 and 4 of the cable. If correct, replace the fuser assembly. See
“Fuser assembly removal” on page 4-26. If incorrect, replace the
fuser to system board cable.
Note: If the error code still displays, replace the system board. See
“System board and inner shield removal” on page 4-76.

Most likely just replace the fuser (part of usage kit)

Enter Diagnostic mode:
1. Press and hold (Down Arrow) and (Up Arrow).
2. Turn on the printer.
3. Release the buttons when Performing Self Test displays.




IBM Infoprint... | Answered on Apr 05, 2010


You need to enter the config menu, by turning off the printer. Hold the middle button and right arrow and power the printer up. Continue to hold the two buttons until you see Performing self test. Then you should see config menu. Scroll to Reset Maintenance count and select it. When it returns to the previous menu, you can restart the printer and the error should be cleared.

IBM Infoprint... | Answered on Jul 24, 2009


take the toner out and shake it or try to replace it with a new one

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

IBM Infoprint... | Answered on Jul 21, 2009


IBM wesite under the support section should have drivers available for sownload. Hope this helps.

IBM Infoprint... | Answered on Dec 23, 2008

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