20 Most Recent
Questions & Answers
Network interface. printer and scanner didn't
these are not devices that just anyone can install you have to know what you are doing and have the correct software because their different ways to configure these devices depending on environment and requirement please contact your service provider as they are suppose to set up the device for you or other wise contact your nearest RICOH dealership for support
on Nov 23, 2010
My Gestetner copier # 3225 prints blank pages.
it sounds like you may have a part of the unit that is out of alignment. If everything isn't securely fit back into the machine, it won't image properly.
If it will neither print (if it has the option installed) NOR copy images, NOR will it print a test page from its memory, then the places I would look first would be:
1: The connector on the transfer belt which is the brown, flat thing found on the door of the machine...sometimes the connector is bent and doesn't make good contact, which prevents toner from transfering to the belt from the drum.
2:The drum unit may not be secured well to the back of the machine and the Charge Strip above it may not be in place. I can't recall immediately if it has a grid or just a wire, but the hair thick wire can break, which can cause exactly your problem, though you should be able see the wire easily with a flashlight.
Unfortunately, when the office "Mr. Fixit" tries to remove a jam and save the company an easy 100 bucks it often can cause other problems...I've worked with copiers since 2001 and I'd safely say that at least 1 in 10 routine calls revealed complications from someone unqualified who tried a little too hard to fix the unit.
But check on those two things and if it still doesn't work then let me know and I'll try to help you more. :-)
on Jan 08, 2010
How do I program in a fax number?
Register Fax dstinations:
- Press User tools/counter button
- Select System settings using the up and down arrows then press Ok
- Select Key Operator Tools using arrows then press Ok
- Select Address book Management using arrows then press Ok
- Select Program/change using arrows then press Ok
- Enter the registration number or Quick dial key, then OK
- Enter user (destination) name using Quick dial keys - OK
- Press Dest.
- Press Fax settings using arrows then OK
- Enter the fax number then press OK
The "Programmed" message appears, and then the "Address book" display returns.
Press the User Tools/Counter button.
Good luck and please rate me, thanks.
on Jan 26, 2009
SC401: Transfer roller leak error 1
SC402: Transfer roller leak error 2
A transfer roller current leak signal is detected.
The current feedback signal for the transfer roller is not detected.
- Possible causes -
· High voltage supply board defective
· Poor connection of the PCU
· Transfer/separation unit set incorrectly
on Jan 21, 2009
How to scan a doc on Gestetner Copier
You can install the Twain scanning driver which is provided on the Printer driver CD. Insert this CD and select to install the Twain driver only.
After installation od this driver, please open Word document and click on Insert, Picture and select from Scanner or Camera. Check and choose your twain scanner driver and click on insert.
Beforehand you must put the original on the exposure glass.
Try this or you can use scan to email but you need more setup details.
Hope you good luck.
on Jan 15, 2009
Scanning photos from DSm618
No, it will not show up there. It can scan two different ways. One is the scan router program installed on your computer. The other is scan to folder via SMB. It merely is a path back to a folder.
If you go into:
user tools, system settings, administrator tools, and address book management. The settings will be in there.
You could also "web" into your machine using IE and the IP address. Login as "admin" leave password blank. Go to the address book. Email me if you need further info.
on Mar 28, 2008
Ax060267,This is the part number of the polygon mirror motor , it is worn out , your machine propably makes a high reving noise aswell when it starts to print , you can go to your nearest rico or gestetner outlet and get a new motor , it sits right in the middle of the machine , sometomes it helps to remove the motor and oil it with a very thin oil , but in mostcases it is beond repair .
on Nov 22, 2007
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