Top 20 Gestetner DSm627sp All-In-One Laser Printer Questions & Answers

Please open the front door carefully and open the right door also and then remove the photoconductor unit unit and reset properly. If the problems persist , call an expert to check the sensor for you. Best of luck.

press the counter key. tap the system settings on the screen select tray settings and select the type of paper you prefer and tap on the ok . After this open the tray and set the tray settings to the paper size. All the best of luck .

You can download DSm627 sp drivers and software from the link below:


http://www.nrgcss.com/drivers/Page2.Asp?Brand=gest&Vw=&Fltr=0&Ky=1124409&Usr=&Cat=3&Mdl=237&Pvw=1

turn the printer off then wait 30 ecconds then turn it back on did this solve the issue?

Most machines just use regular or notebook hard drives available anywhere.

Just replace & format it inside of the copier menus.

These SC errors are related to the Hard disk.
Re - enter SP mode: Clear, 107 and press and hold Stop button for 3 secs.
Enter SP 5832-008 and press #,(Mail Tx data) to initialize the HDD. Then switch off and on the machine.
If still with error, replace the HDD.
Attention not to change any others SP modes - very sensitive settings!

Good luck and please rate me, thanks.

You can format the new hard drive after installing it.

It's in the printer menus somewhere.

Have you tried the default UN and PW? UN: admin PW: password

Hello Christopher Are you in the Philippines? I notice that your copier has changed from Ricoh to Gestetner? We are a North American website. This is a commercial office machine, and from my experience of them is that on the right side you will see on the inside, a list of instructions for where to check for obstructions. It seems you have already done this 8 times! Frustrating! Try this; Open the right side cover, unlatch all the bits at that side. Open the straight pass door on the left side. remove ALL the paper drawers. Get a powerful flashlight, look in all the spaces you have just created, especially at the edges of drawers and paper pathways. You are looking for a tiny piece of paper that one of your employees carelessly left behind after a paper jam.The one I found was right at the back of the straight pass door. When a sensor is covered, it creates that message. If that fails, Ricoh will have to come and attach their Laptop scan software to it which will tell which sensor is obstructed or has failed.

You can't. As I said you need the service engineer with the laptop. These Office Machines are NOT consumer serviceable. They hook up the laptop with the Ricoh software and it interrogates the computer, the mainboard and everything on it. The error message you get is from the brains inside it..Original question and answerhttps://www.fixya.com/support/t29802178-am_posting_again_stripped_off_gestetner..

SC code:E-21 Paper exit timing sensor remains off E-22 2nd feed timing sensor remains off E-23 Master eject position sensor remains E-24 Feed start timing sensor remains off point to check- Feed start timing sensor dirty sensor or failed, air line to get dust off my first step.

The ID sensors are dirty or transfer belt unit is damaged/dirty/faulty. The ID sensors are below the fusing unit facing down onto the belt. Usually best to remove the fuser unit and the belt unit to get to them with a short brush or unscrew to remove them but be very careful not to damage the transfer belt!

Door switch not working

Description. Cutter error The cutter HP sensor does not turn on within 3.0 seconds after the cutter motor turns on .

E02 Paper Table Drive Failure.The paper height sensor or the table lower limit sensor does not turn on within 7 seconds after the table drive motor turns on. point to check- Paper table drive motor Paper height sensor or table lower limit sensor. Mechanical interference with the paper table drive

password word can be reset in special SP mode as follows: Reset, 1,4,3 press C then hold C special SP mode, go to SP direct 5-846-046 This will rest the Admin password to default

password word can be reset in special SP mode as follows: Reset, 1,4,3 press C then hold C special SP mode, go to SP direct 5-846-046 This will rest the Admin password to default

Ink pump motor may be not working first you need check your cp is original.. After that remove drum unit disabled the unit and clean ink detection sensor and ink pump motor

Sc 547 is Zero cross error Troubleshooting : 1. Check the power supply source. 2. Replace the +24V fuse on the PSU. 3. Replace the PSU ( power supply unit)

Sc 547 is Zero cross error Troubleshooting : 1. Check the power supply source. 2. Replace the +24V fuse on the PSU. 3. Replace the PSU ( power supply unit)