20 Most Recent Jenn-Air JGD8345 Gas Cooktop Questions & Answers

You will need a volt/ohm meter to accurately diagnose this unit as well as be familiar with it's use and have a basic grasp of electrical theory. To suggest you troubleshoot a device that can kill you should you make 1 mistake would be irresponsible. Your description is pretty vague, if it does "nothing" that suggests it may not be getting power, check the breaker and re set it, even if it looks ok.The breaker may not be marked correctly or marked at all, this is fairly common. Look under the unit to see if it is hard wired or plugged in, check the outlet as well if it has one, wiring can be loose or burnt typically at a connection with a wire nut. The draft motor if not running needs to tested for the correct voltage supplied and if it has this test for any amp draw. If you get voltage but no amp draw its bad, if you get an amp draw but it still wont work its physically worn or electrically shorted to itself internally.. The burners will not be allowed to come on until the draft is proven. As you can see there are many things that can cause a malfunction, at what point in a sequence of operation this occurs is critical to us ascertaining what it may be. Get back with an observation of the units function and sequence of operation , we may be able to assist you better.

Push down and to the right to by-pass the safety feature designed to keep the kids from turning it on and those who are new to the feature.

i bought mine new from HD. Neither the dd cover nor grill grates have bushings on them. however thats a good idea.

Hi,Here is a tip that will help you to get better results from your question onFixya.How to ask a question on FixYaheatman101

The downdraft is electric so there must be something malfunctioning with it. It is a high volume downdraft fan that is to be vented to the outside. Could it be that something has clogged the vent hole up, not allowing the fan to evacuate the smoke?

While I am not a big fan of Jenn-Air, their fans are usually high quality if they are installed correctly, with the proper vent lines.

It sounds like the air to gas mixture is not right. Under the burners and in the grill there's an adjuster which sets the mixture. Generally the flame burns with a yellow or part yellow colour if the mixture is wrong instead of blue. This causes soot on the outside of saucepans and carbon-monoxide toxic emissions. It can also cause the flame to push out from the grill and go out. Adjusting the mixture is best left to qualified technicians as there is a risk of carbon-monoxide poisoning from it if it's not properly adjusted. You can contact Jenn-Air at http://www.jennair.com/flash.cmd?/#/page/customerservice/ and they will be able to advise you where your nearest technician is to get it corrected.

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Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

It sounds like you shorted out your spark module. You may have to replace it. Refer to your owners manual for a loaction and possible part number

Is this on LP or Natural gas? If LP was it converted to LP? In any event,The air shutter must be adjusted on the gas burner tube. You need more air. The valve orifice may also need adjusting.

go to :
http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=JGD834&siteCd=JA_EN_US#installation_instructions

and pick your installation guide from jennair directly...
Good luck

gud day,remove the burner base & plate to see the injector (gold color) remove it by using soccet wrench diff.size for diif.brand (common is 7mm) remove it carefuly then u see the small hole very small,clan the hole by using niddle or anyting u want to clean,b4 u back the injector, clean the place wer the injector position by using a vaccium.clean it all if u want but carefuly.unplug & turn of the gas. tnx gerbee gomez

Jenn Air are high end and are Secretive with Service Manuals. You need a Service call and a whole load of money. It will be the controller or the board, or crack in the burner element. Even the controller switch is 150 bucks! https://www.google.com/search?q=Jenn-air+PN+201595D+manual https://www.appliancepartspros.com/search.aspx?model=c221%20pn%20201595e ..

Question edited for clarity, name of maker. Question moved to sub category. The service manual is here. You have to register. https://appliantology.org/files/file/4442-jenn-air-c301-cooktop-service-manual/ Other diagrams and text articles https://www.google.com/search?q=jenn-air+c301+wiring+diagram ..

limited info generic answer check that control is mounted correctly test selector with a meter most likely its failing