20 Most Recent Logitech (980361-0403) Headphones Questions & Answers

Why do I suspect a change in software has caused this? Primarily, because the system once worked, you make no physical changes to equipment when you move to conference. It smacks of a compatibility issue perhaps as a result of an upgrade to the OS, a driver change, or a change in Messenger. You might have installed some other software in the past couple of weeks that is creating the problem. You could try going to a system restore point that predated the problem. You would lose settings and software that occured after that date, of course. Or, depending upon your operating system, you could try operating Messenger in a compatibility mode. Match software and hardware; compatibility informaiton is generally on the box. But if your software has upgraded, it may not be backwards compatible with your hardware.

It may be cheaper to buy another one depending on how much the bench fee is your local shop. Phone first and ask them how much they would charge. Tell them the specific problem. Hope this helps.

check at support center

Vista always has sound card problem.
I had too because with my headset (microphone) It works through your sound card
but it works well now after I installed it as below
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-78911-1
ADI SoundMAX Integrated HD Audio Driver for Windows Vista
I am using Vista 32-bit, Logitech Clear Chat Style
Hope can help

Hi Rosstaylor, go to start menu, control panel, sound. Then here go into the Tabs and select the Headset as Mic and Speakers. Apply, Done !
If it does not work, then I suggest you to contact the Logitech support for a replacement this is an hardware
failure and it's covered by warranty terms.
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day Julien

yes

The person I am speaking with does not hear me (He is deaf).
The microphone function does not appear to be working. I have adjusted the volume and that's not the problem (You must speak as well).
I have plugged both jacks (microphone and speaker) into my PC hard drive and am using my PC to talk on Skype (You cant plug even a single jack in the hard drive).
Problem solved!

i can hear others voice but my microphone is not working

double click the sound icon, down beside the time. goto options, then properties, then if your headphones are pluged into the pink jack on back of pc use your main card in drop down menu,
put a tick in recording options . press ok.,

then goto options again, and put a tick on addvance, now under the mic volume control you have addvance button click this and enable mic boost or agp. turn the level up very high and try call some one again.

hope this helps

SO is there a compatibility problem with the software? I am 99% sure Rosetta Stone works with XP and Vista. try uninstalling and reinstalling the software. Have you tried calling Rosetta for replacements for the Headset/Microphone?

hi check the mic attach in the head phone

problem was solved by resetting control panel data

Hi,

Just check the button on the mic or the properties of the mic... from there only you can select the option to not mute.

hi henry

check you sound properties.

make sure the RECORDING and VOICE device is set to the microphone that you are using.

hope this helps,

regards,

voodoo

Your headphone mic is all right. The problem is with the sound driver you are using. Many a time the headphone jack are not properly connected so it may be another issue for not working of your headphone. Your operating system is all right check out the sound driver setting from the control panel.
Good Luck

TURN OFF ONBOARD SOUND IN THE BIOS.REBOOTAND CHECK VOLUME CONTREOL SETTINGS FOR A MUTED MIC.RICHARDM69

Trying re-syncing the transmitter and the headphones. Hold down the power buttons on both until they alternate red and blue blinking, worked for me and now they work just fine. Got that from the Logitech FAQ website.

is this a blue tooth headphone..if yes...if it is, hold down the power button until the led rapidly flashes and then relase the button

it should go off after rapidly flashing for a few times..Is this a bluetooth headphone ?