20 Most Recent Frigidaire FFC1311DW - Page 7 Questions & Answers

The LED above the Ice Off icon should be lit when the icemaker is disabled. It should be off when you want ice from the icemaker. To toggle the setting, press and hold the Ice Off touch pad for 3+ seconds. This is shown in the manual for the FPHF2399MF2 on page 14. Sears Parts Direct has the manual here: https://www.searspartsdirect.com/manual/234cu4elin-001428/frigidaire-fphf2399mf2-bottom-mount-refrigerator . I hope this helps. Cindy Wells

You are right! That is the most likely cause of the problem you described.

If new and under warranty contact supplier. If you attempt to fix while under warranty and cause further faults then you may void warranty.

It sounds like your ice machine is not getting enough water flow.

I would say that either the filter has split or the seal where it screws into the housing has failed. I would try a new filter and seal.

There are a number of reasons why this might be happening. You bets bet if to call a service guy out and let them take a look at it as some things require specialised equipment to troubleshoot.

Hello Brian Watkins, Not seriously able to BEGIN to help without any MODEL NUMBER... any chance you could REPOST your question... (comment or EDIT it in?? ). I have not been doing any answers on this site due to the MASSIVE SPAM and CYBER ATTACKS but I thought is was time to TRY One of my FAVORITE sites for VIDEO procedures... Give it a look (still requires MODEL NUMBER). Search Over 2 1 Million Appliance Parts

The only access to the drain tube is from the inside which would mean removing the inner cabinet or liner - completely impractical and probably a waste of time as a collapsed drain tube is likely to be a sign the insulation is failing. I expect you will find there will be at least one cold spot on the outer cabinet. A friend had the same trouble. In her case the top at the back was the worst offender and we extended the life by placing a 4" polystyrene block on the top. She mopped out the fridge daily. I find a curtain wire is the most suitable for poking around in fridge drains.

http://manuals.frigidaire.com/prodinfo_pdf/Anderson/241660600en.pdf

Refrigerator is rather new. The digital readouts are incomplete.

According to your model number a bypass plug wont work. Refer to owners manual. I dont think they make a bypass plug for your model.

Www.marone.com You will need the model number complete. www.searspartsdirect.com

Would need the model number Either screws in front or snap spring clips

Would need the model number Usually 2 screws through the plastic grill in the front Or a snap spring clips are holding it in.

H1 means the refrigerator or freezer side is to warm Are the controls set properly? Is the rear wall of the freezer full of snow? Is the outside edge of the refrigerator warm or hot to the touch?

Sounds like the defrost drain at the bottom of the freezer section is frozen over and clogged. shut the refrigerator off, remove the food in the freezer remove the shelves remove the lower panel on the rear wall at the bottom is the drain pan with a hole my guess that it is full of ice? use hot sink water and remove the ice then use a turkey baster to clear the hole and the hose. If the water still won't drain your going to have to manually clean the hose.

Is the compressor running continuously, or clicking on and off, or not running at all?

Unfortunately, there is no good way I can think of to know without actually replacing the board. I recently replaced fans on a modern fridge (GE) only to be left with the control board being the only likely remaining suspect. Many on the internet posted that they had to replace the board to fix their problems. However, my brother was tired of trying to fix the fridge, and he got rid of it instead.

No household units use ammonia as a coolant. IF it did and it leaked, you would know it immediately. If the unit still works, there is no issue with the Freon that is in it. The odor could be a sealant that was used to make the interior of unit. You did not say how old it is. Freon can have an odor to it but the unit would stop working correctly pretty fast.

Did you disconnect and reconnect any of the electrical plugs? These are touchy and need to be tightly connected. Try some conductive lubricant on the connections, make sure they're as tight as possible. Wait 24 hrs then check for ice. Hope this fixes it.