I would suspect if the
printer is still printing and feeding paper OK the problem may be related to one of the toner cartridges being stiff or
partially seized.
From memory I
believe the most likely toner to cause the problem is the black toner (or the yellow), but you can identify which toner is causing the problem by doing the following;;
- Open the front cover (the one you access the toner through) after a few seconds close the cover. The printer should go through a self test.
If the printer makes a griding noise during this self test and warm up phase this helps with identifying the cause.
- Open the front cover again, this time remove the top toner cartridge
- Close the front cover with the top toner missing
- Listen for the noise heard in step 1, if no noise is heard it is likely the top toner needs to be replaced.
- If the noise is heard with the top toner removed, replace this in the printer and remove the second toner.
- Again close the front cover and listen or the noise, if it is heard the problem is with the second toner.
- Repeat this process for the third and fourth toners to see if one of these may be causing the problem.
After you have identified
which toner may be causing the problem, you may wish to try gently tapping the cartridge.
An unorthodox method of solving the problem if you are feeling brave and
don't mind sweeping up toner!!!!!!!! You may wish to drop the toner cartridge (GENTLY) from waist
height to the ground.
This may dislodge any toner jamming the
cartridge and will
resolve the problem - It will also spill a bit of toner on the ground so you have been warned!