20 Most Recent Kyocera FS-3900DN Laser Printer - Page 7 Questions & Answers

install the latest print driver.

latest firmware for FS-3900DN:
system: 2F9_3000010.004 checksum:5204 version:010.004
engine: S2F9_1000011001 checksum:f7bf version: 011.001

I don't think the problem is in the firmware ...

for FS-3900DN the latest firmware is the one what you have. BUT there is a separate update firmware for the Network Card !!

Check if you have installed the latest print driver in ALL computers and the OS updated with the latest patches.
Q1: The printing issue is consistent when you change computers ? IF yes THEN the issue is within the printer or the network.

Then:
Check if you have same issues when printing using the USB (not the network).
IF is printing OK when you use the USB but you got trouble using the network THEN something is wrong with the network printing so:
-> connect the printer straight to a PC/laptop using a crossover network cable that so you bypass the whole network (LAN) hardware.
--> IF is printing OK THEN the problem is within the network hardware(LAN) - you may try to pinpoint by replacing the network cable between the hub/router and the printer.
--> IF printing using the crossover cable is NOT OK then the problem is in the printer's network card. Check if the jack or the cable fit well into the printer or if the connector is not loose.

IF printing using USB is NOT OK then the problem may be into the printer. Reload the firmware engine and system + network card... it may help.
Q2: When you say: "fails to print unless it's powered OFF / ON" you mean the print job what you sent is waiting into the computer print spooler = the printer is being seen as NOT READY ? or the print job is just missing and you have to restart the printer and after that resend the print job ? ou can chack the printer stat by going to her IP address = open any internet browser and type the ip address. You should see a web page. Check the printer status before sending any print job.

0150 - Engine PWB EEPROM error. Detecting engine PWB EEPROM communication error.

Solutions:
1. Switch the printer OFF; unplug the power cable; wait 20 seconds; plug in the power cable; switch the power ON, If the error comes back follow the next solutions:
2. Update / Burn the latest firmware version. You may need to call a Kyocera Service Provider because you need a CF card (compact flash memory card) and the FIRMWARE.
3. Replace the Engine PWB (a board) - again you have to call a Kyocera Service Provider.

explain your question plese..

you need to upgrade the firmware of the printer

A firmware upgrade should solve the problem

download the file (i received one a year ago ftom Kyocera), put it on usb stick
power off the machine, installed the usb stick (at the back) and power on

after upgrade problem should be gone

did the error came on after replacing tonercartridge ?

open the door at the left and push on the drum till you hear click, problem should be solved afterwards.

did the error cam on after replacing tonercartridge ?

open the door at the left and push on the drum till you hear click, problem should be solved afterwards.

7410 error

most likely you need to push the drum back till you hear click (drum at the left side at the prt)

Hi,

I don't have much experience with your model.I suggest you to contact other experts regarding this issue.

Hi,

After downloading the software just double click on it and follow the onscreen instructions to install it.

Hi Did you run up the developer unit? Menu button down to Other then to Service and press enter on developer and switch off and turn on will run for a while. In the service menu after you run up the dev unit you may have a option in there to press enter on the MK Symbol.
Cheers

menu button scroll down to other than down to service than down to maintenance press enter after you fit the maintenance kit and the developer up.

remove cassette and look on the left side underneath and lower green mark metal flap and check paper path

remove cassette and look for a black plastic lever hanging down, check if broken or jammed.

It needs a firmware update, very common, it would most likely be under warranty, if not post email so I can give you the firmware update required and I will instruct you on how to upload it to your quality printer.

USB-interface; CU- custom format of paper; Plain- paper type.
Default settings in the menu of the printer is: A4 or letter,plain
That is the same thing in the printer driver. Also check format of paper settings in small window of your paper cassette.Turn roller to adjust proper size of paper.
Best regards

hi dear


in your main computer

sharing your printer first

and in other computer
add printer
as network printer
nrowse your main computer find your printer sharing
yo needn't to install driver

oke

Make sure your buttons on the printer is not stuck. This could cause it to display the last menu option that was selected.