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Questions & Answers
Moto Q charger problem
If you plug the charger into your phone and the battery icon does not change, then it means your physical connection is loose. If the battery connection does change but will not hold charge, then the battery is dead. I have managed 20 Q's in our office. Most of the time we just buy new batteries. Sometimes I fixed the connection by doing the following:
Use a needle nose plier and squueze the mini usb tip on the chargerslightly...very slightly. This will give it a "tighter" fit when you plug it into your phone. Make sure it's unplugged from the wall when you are doing this =).
on Dec 11, 2017
If u tried hard resetting the device and have closed all your apps, if its still doing it i would recommend a backup and restore
on Mar 23, 2017
Motorola flash mode
Have you tried a Master Re-set when the phone is off? Hold the center key and the power button for at least a FULL minute to a minute and a half. You will see the provider's splash screen, but hang tough.
This works best with the device on a flat surface rather than holding it.
on Feb 29, 2016
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