Top 20 Hoover Elite Rewind Bagless Upright VacuumVacuum Questions & Answers

blocked air filter or internals to the motor

Your model does not have a reset button.

no reset button

Hello, attached is a link where you may find the nearest authorized service centers to Evanston, WY. Keep in mind, your vacuum only needs to go to an authorized service center if it is in warranty. If it is out of warranty you can take it in to any vacuum service center including an authorized service center. Service Center Locator

Has it powered up for you before or did you just assemble it and aren't getting any power?

This repair should be taken to a expert, If you take this cordwinder apart and don't know what you are doing you could end up having to replace the cordwinder because of the spring tensioner.

If the dirt is not making it to the dust compartment it may have a clog somewhere.

stopped up most likely

Seems like the bearing on the side of the roller has gone bad. If there is a dirt gone deep inside, it is hard to clean it. It can also go bad if the roller hits the uneven surface like the transition strip between carpet and tile. It can unbalance the roller causing it to go off its axis and get misaligned.This is the roller for the Hoover Elite Rewindhttp://www.ezvacuum.com/hoover-93002124-brushroll-for-u5509-u5511-u5512-elite-rewind-p-3607.html

Those machines sit in the box in transit across the world and waiting for purchase. In time the rubber stretches out from just sitting there. In the old days they packed the belt separate from the vacuum and you had to put in on yourself. Today's buyers aren't so handy so the manufacturers are forced to put the belts on before sale. 80% of returned vacuums are due to this! Find the local Hoover Warranty center on the hoover dealer locator at hoover.com and they'll set you up with a new belt at no charge. Good Luck!

go to http://hoover.com/ and get the section support download the inst.manual, section troubleshooting, videos for guide for troubleshooting and fix it.God bless you

Check the airflow. A hose or filter is clogged, restricting the air flow. Change the filter (or clean it out according to the manual). Most likely, the machine sucked up some liquid, which mixed with dust and dirty clogs the filter. Also check the brush area for any blockage.

Wait 30 minutes and try again. There is a thermal overload on the motor that you can't reset.
Take out all 3 filters and clean or replace them.
Gary

OK - Details details details.....

If the motor turns on and only sucks a little bit or you are experiencing a great loss of suction,.
THEN
You have a plug somewhere
Be it a partial block from say a HEPA Filter
or else it is a block in the path of travel where items get sucked up into your vacume.

If you look back to the last time someone used it, was it a fine powder which was cleaned up? then look to the filter (see owners manual for maintenance and or cleaning of the vacume machine) Otherwise is it possible that someone else used it and get it clogged with something larger? Although I'm thinking it is the HEPA filter needing cleaning...

The good news is that if the machine turns on, then you know you have a block somewhere in it, bottom line is you will need to find the clog and you'll be back up and running in no time.

Best regards
Ck

Depends on how often you use the vacuum, but I don't think the salesman is too far off the mark. Personally, I'd stay away from Hoover based on feedback I've read from others about poor quality.

It's likely something got into the fan, is stuck there, is preventing the fan from turning, and so prevents the motor running. There's a good possibility the motor burned out because of this. If there's a strong smell of burning metal, this is probably the case.
The only way to be sure is to take it to the shop.

Is there clog where the hose connects to the tank? If so, check it regularly and keep it clear as well.

Hi there,

the unit may be experiencing something other than a blockage. Perhaps the dirt canister is not put back into place properly and the unit is sucking through there instead of through the hose.Check to see if the lid and the canister are both on the unit correctly and see what happens. I do not think that the unit is blocked up on you.

Normal air flow indicator color by the way is the same as when the unit is in the off position. The indicator is generally like a pen spring and stretches when the hose or suction is blocked off.

Good luck.
Mark

Even tho its empty and clean, if the hosing is blocked up then it will not **** up anything.
The hosing down below the attachment hose may still be blocked up and that will have to be cleared for it to suction again.

remove the attachment hose look down the hose at the back. you can also flip over the machine and look for the attachment hose to come to the brush roller. I assume it is blocked up there and not picking up properly.

Good luck.

This usually means the cord got twisted over itself. Pull it completely out and give slight resistance on cord and rewind it again.