Hi bingoqueen12 - Often when a unit continues to fill with water, it is because the water valve or sensor is faulty or the control board is experiencing a communication problem. The unit may possibly think that there is not enough water inside and/or the control board is not controlling the water valve correctly. I would personally contact a professional to accurately diagnose the washer to determine the root cause to reduce the risk of unnecessary parts.
Hi alishiashelt - Based on the symptoms you are describing, it could be a number of things: fans not operating properly, lights staying on inside the unit, defrost issue on the Freezer evaporator, refrigerator sealed system issues, and doors not sealing. At this point, I would strongly recommend connecting with an expert tech to get the appropriate diagnosis prior to making any unnecessary parts replacements.
Hi John Dirksen- Could the error code possibly be SY CE? If so, it typically means that the unit has detected a communication error at power up. A professional will need to check the wiring between the main control board and user interface. Depending on the diagnoses from the professional either part may need replacing.
Hello Ceci Phillips - Start by confirming that there isn't any gap in the sealed and check for any ice or frost buildup on the back wall of the unit. Also try to maintain an above average temperature in the freezer compartment and that it is not too low. If issue continues that I would suggest contacting a professional to move forward accurately for a proper diagnoses.
Please ensure that the water filter has been changed. If you are not receiving water to the dispenser it may also be a frozen water line and will need the assistance of a Service Specialist.
Hello Maria Fernando - I will be happy to assist you and I understand that you are stating that the tub is not draining, however or you speaking about a dishwasher or washer? May I please have the exact model number of your unit so I can assist you further in pinpointing you the correct information?
Hello Claire Trancoso - If the refrigeration side is the one with the issue, you need to check the damper door/switch that is between both doors. In side by side units this damper controls the cool air from the freezer to come over to the refrigeration side to cool it. Contact a professional technician to diagnose if the unit has a floating restriction, an issue with the evaporator fan or a possible air leak.
Hi Paul Lehto - I understand that the drawer will not close, however may you please provide me the model number so I can assist you better in pinpointing you the information.
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