20 Most Recent Pure Digital Flip Video Ultra Camcorder - Page 7 Questions & Answers

HERE IS WHAT FLIP VIDEO SENT FOR A FIX:
Dear Suzie,

Thank you for contacting us.

We will need to try to uninstall and reinstall the FlipShare program on your Macintosh computer. To do this please try the following:

1. Please open your HD and in the search field type “3ivx”. Drag all 3ivx files into your trash can, and empty it. To uninstall FlipShare on your Mac, please go to MacIntosh HD > Library > Application > Support > Flip Video > FlipShare Uninstaller
2. Reboot the computer

If you are receiving the message, "Unable to update database file," when upgrading to FlipShare 5.6, there may be a corrupted file within your existing FlipShare database.

Please try the following to upgrade to the current version of FlipShare and import your videos into the application.


1. Copy your entire FlipShare Data folder onto your desktop or another drive
- the FlipShare Data folder can be found in "Username">Movies>Flip Share Data>
- ensure that you have copied all of the contents of the FlipShare Data folder and have secured a complete back-up of this file

2. Delete the FlipShare Data folder from your "Username">Movies>Flip Share Data>

3. Uninstall FlipShare
- MacIntosh HD > Library > Application Support > Pure Digital Technologies > FlipShare Uninstaller

4. Reboot your computer

5. Click on the link and follow the on-screen instructions to install FlipShare 5.6 onto your computer

For Macintosh systems (including Snow Leopard): http://download.theflip.com/update.theflip.com/app/fvsw/561/update/Setup_FlipShare.dmg

6. Once FlipShare 5.6 has fully installed, launch the program

7. Go to the Help directory and choose "Recover other FlipShare files..."

8. Click Proceed and select the Videos folder of the drive where you saved your FlipShare Data folder
- the FlipShare Data recovery tool will import your videos into FlipShare


Should the issue persist, please do not hesitate to contact us again so we may further troubleshoot.


Thank you,
Flip Video Support

Your memory card may think it's full if you've been deleting pics from it when it's in your PC and not in the camera.

If you've offloaded all the pics you want to from your memory card, put it back in your camera and "reformat" the card - there should be instructions how to do this in your camera manual. (If you've misplaced your manual you can likely find an online version on the website of your camera manufacturer). Hopefully this will fix your problem.

From now on, (even if you have to buy a new memory card), don't do any editing or deleting of pics directly on the memory media while it is in your PC (or Mac). Offload your pics to a file of their own on the PC (you can edit pics from that file). Then put the memory card back into the camera, verify that you did indeed successfully offload the pics to the PC (with the media card out of the PC), then delete the pics from the card while it's in the camera.

Reformat the memory card periodically (in the camera) after you've offloaded your pics (reformatting will erase all pics so you've gotta be sure you captured them elsewhere) to maintain the 'health' & full functionality of your memory card.


thanks.

Two possible Solutions

1) Have you transferred the videos off your flip, and on to your computers hard drive?

USB ports have greatly increased in speed in the last few years but they can still have trouble playing "live" video directly from the camera.

Solution: Plug in your flip. Drag the files to your "desktop" or "my documents" or any other place you like to store them. Play the files from there.

2)Does the video playback ok on your flip? Or on a different computer?

If so the solution is simple, but expensive. Your computer does not have enough processing power/ memory to play back the video. Full uncompressed video is a very large file and most computers older than 2 years have trouble rendering the video frames fast enough. The HD we see on sites like youtube and even on Blu-ray have been compressed. When the files come off the camera they are not compressed and require alot of computing power.

Solution: Buy a new computer. Sorry I know it is an expensive fix. The good news you don't need anything too fancy. A laptop with a 2+ Ghz (gigahertz) processor and 3+ GB of memory, will do the trick and cost between $300-$500.


Hope that helped

I had paralled problems and kept reinserting the flip into the usb port. After 6 or 7 times, I was able to get full charge.

Hello there,

The Flip Ultra should have a rechargeable AA battery pack.

To verify it is charging, the battery icon will be flashing lightning bolt. The red light goes from red to green the moment it is fully charged. It takes six hours before it gets a full charge via the USB.

Please let me know if this gave you enough information. Thank you for using FixYa.

Slide the button on the side of the camera so the USB connector pops out, connect it to a computer, and you should be able to browse it as if it were an external hard drive.

return it for a refund! i bought one, it did the same as yours. i returned it and bought the 2nd one. It did the same as the first one (and the same as yours.)

It is a piece of junk. Supposedly the previous Flips were good, unfortunately, I didn't have the previous models so my experiences only are bad.

Make sure that the information is not set to "Read-only", plug it into your computer, if you are on windows, right click it and go down to properties, if Read-Only is selected, just unselect that, if not, I would suggest formatting it.

The Flip has a hidden file folder where it stores files that might not have been properly removed. To clear these off the Flip. Use the control panel on your PC to allow access to hidden folders and hidden files. Once this is enabled, search the Flip for a folder called "trashes". Emptying this folder will clear the memory and return the Flip to it's full time.

Don't try to turn it on! It might cause even more damage!

Take the battery out /remove covers if possible.

Then put it in a bowl of rice and leave it that way for at least few days. It should get dry.

If it doesn't work then, there might be a shortage. Then should take it to a repair shop.

Kindly check if it has any built in Memory.If yes then how much MB/GB?

Mostly cameras require an external memory to be installed to support video recording.

check the contacts on the bottom of the pack. for some reason, the plastic sheathing covers the positve contact of one of the batteries. i took an xacto knife and cut a small hole to expose that end. after that, voila, no more charging problem. i woke up to a full charge this morning!!!

Don't know if you ever found your solution, but check out this page - http://manitouheights.com/2009/09/03/flip-mino-ultra-camera-video-show-correct-time-remaining/.

I've also discovered that you shouldn't click on the little box to erase the videos after transferring them to your computer. That's what seems to screw up the timer.

There should be a Download attachment(s) button or text somewhere near the file.

You might try connecting it to another computer.

Not all HD is alike. The sensor size on the Flip is quite small and thus, the HD quality on the Flip will be less than on a larger HD video camera.
If you suspect there may be something wrong with your quality, the best thing to do is to go on websites like Flickr.com and Vimeo.com and look for videos done with the same model you have in similar lighting conditions. If the quality of other users' video is better than yours, there may be something wrong with your sensor, in which case, you will need to contact Flip's customer support to have your camera repaired or replaced.

hi tamodiscount.

Is the Camcorder detected by the Computer?be sure it is..and maybe you will install some driver or program before you can use of it.Its a common theory of a device to be installed in computer before using it.

mastergani

At this point, I would contact the company directly and complain. I have found that most companies will send a free replacement in the mail. I did this with a Keurig machine last year as well as a pair of shoes that had a faulty split in the sole.