Motorola Mobility Q9m Smartphone - Page 3 - Answered Questions & Fixed issues

maybe a phone issue but you can always try to reset the phone to see if that helps, ( power phone off, hold center button, power phone on keep holding center button until master reset screen comes on) , or most carriers like verizon and alltel i know have an update you can download and install from motorola.com ( click on support and then software downloads) may ask for purchase date cust put in a recent date and download is free. both reset and update will erase alll info off phone so back up first before you do them

it might be trying to configure a microsoft exchange sync thats why its giving you that message you may want to try and uninstall activesync and download the lastest verizon 4.5. during install do not click on check box that says connect to exchange server and try to sync again, should get you taken care of,

well for the reset to work the phone has to fully charged or atleast 75% charged. 1. pull battery out. 2. press and hold center navigation button. 3. put battery back in. 4. press and hold power key( red end key) until keyboard or screen lights up then let go of power key. 5. continue to press center key until a black screen with green lettering comes up that says master reset.

had the same problem with my moto q9c. if you are using mp3 songs as ringtone it will play the whole song. You can use a app called mp3 trimmer that will let u cut it down to the size you want to have it play should help out .

google your phone model. It is under the battery. When you google the maunal it shood come up

You'll have to remove the battery. I had this similar problem with my Moto q9c. I ended up replacing the battery and haven't had the problem since.

Take the battery out of the phone with the power on and turn it back on, see if that fixes it. :) Make sure you have a memory card with your Q those phones require a memory card at least 2 G

hi thanks for using fixya!!

What is the model of your phone?

let me know.

It means your phone is not charging, you need to get a replacement as soon as possible. There is something wrong with the charge port. call your phone company they can get a replacement sent out to you., or take it to a technician

hi

be sure to go to your task manager often and in the menu section hit kill all, also, make sure you delete cookies in your browser to save space

download the messages into your computer and then upload them to your new phone

you need to go to the file manager and find the large files that are taking all the space or you could get a sd card and transfer the large files to it and you would have no problems

just do a master reset you must have put a junk program and makes the whole system go out of its mind so just master reset but make sure you have all of your stuff backed up on it and what messed mine up was the weatherbug app which is so lousy

go into file explorer:

go to my device

copy the file called (pim)

paste it in the storage card folder -

if your phone is ever wiped, that file contains the entire phonebook - and its copied on your storage card.

sounds like liquid damage

you can try to clean it internally, or wipe the charging port with a toothbrush and denatured alcohol.

Good luck!

im sorry but it seems thats the screen had a dead pixel from when you bought it, the dead pixel has then since killed off the surounding pixels and they in turn have done the same. this sometimes forms a line but in some more unfortunate cases the screen can lose visual on both x and y axis's.
unfortuantly your manufaturers warrenty will not cover dead pixels as they are so common and there is a torrerance for them without doing harm, but some times dead pixels can spread.

hope this helps.

kev

if you found the phone why dont you try to return it to the owner

Well, I'm guessing there's a circuit board problem. One of the Capacitors, or other wires got loose, and now it won't turn on. Don't try to turn it on anymore. You could send electricity through the wire and fry the circuit board (when this happens there will be a certain distinctive smell- the smell of hot solder- this means he phone's life gone. Now, I recommend you take it to the store and tell them to check the wires in the phone to make sure it isn't loose. If there is a loose wire, they'll fix it. Hope this Helped- snowsurfer58

When in active sync you can select whether you want your notes to be sync. Select options and change the initial sync to the Windows PC and sync from there.
Don Cass