Hi I have a problem
Hi there,
You need to reset your device to factory installed settings, to use your cellphone, there are two type of reset you can apply,
1. Soft reset
2. Hard Reset
1. To perform a soft reset
Remove the battery cover and using the stylus, press on the small
button to the left of the battery. Otherwise simply remove the battery,
wait a few seconds and then insert the battery again.
2. To perform a Hard Reset
Hard reset by pressing device buttons:
1. Turn off your device.
2. Hold down the Send button, End button and Camera button.
3. Do not release Send, End and Camera, press the Power button.
4. After on-screen indication, release all the buttons.
Caution, Hard reset will delete all your data from the Phone memory, including contacts, messages, or pictures you have in phone memory
If you require more assistance, feel free to reply to this post
Regards-BA