20 Most Recent Canon MP610 Photo All-In-One Printer Questions & Answers

Hello Jane You met Larry our somewhat eccentric Computer Guru. He is loveable really and I haven't met anyone who knows more than him and can pull stone cold facts out of thin air based on his own experience with desktop computers, laptops and various electronics Stick with us. :>x So it prints just fine, the problem is only with scanning? One half looks reasonable and one half is faded out? Lift up the cover and pretend to do a scan. You will see a green strip light move the length of the scan glass. Is it of even intensity across the light source? My guess is that it fades. The only other possibility is if the kids or the dog knocked it over and misaligned the optics..

According to the service manual an error has occured writing to the eeprom on the logic circuit board. I would look at the logic board as a culprit . You may need to check the voltage is correct at the power point and matches the printer required supply voltage. What worries me is what caused the logic board to fail and make a burning smell. Could be a faulty voltage regulator supplying the logic board or a fault in a power board.. http://internaute.free.fr/depannage_canon/mp610/mp610-sm.manuel.reparateur.pdf

Adjust the driver settings and you will have success.

Check on the Canon website under support. Enter your printer model number and the error code.

i was having the same problem as the original poster of this thread, where nothing was happening, and this was what i did:

using a mac, i:

- spotlight searched "image capture" (that's what it's called) and opened up the app
- it somehow "woke up" my printer, aka connected the printer to the app, and it would scan the overview, but not scan the final selection that i made. see comnomad's post if you don't know the difference between overview vs. scan.
- so i restarted my printer
- i then did the overview, selected the parts that i wanted, and scanned it again

tada!

There is an issue with ink catridge. You need to inspect the catridge area for obstructions that are blocking print head see this picture by picture steps to reseat printer head holder - https://support.usa.canon.com/kb/index?page=content&id=ART120381. More info - https://support.usa.canon.com/kb/index?page=content&id=ART123150&actp=search&viewlocale=en_US&searchid=1515528084910

www.manualslib.com

Try this take an old empty cartridge and mix some ink cleaning fluid into each of the tanks. Now take some alcohol and a Q--tip and wipe the heads on the contacts where the cartridge comes in contact with the printer head. There are three contacts that control color and one that controls the black . Clean with the alcohol, wipe with a Kleenex or a dry q-tip lightly. Now lightly shake the used printerhead to mix the cleaner into the residual ink that remains in the Printer cartridge. Now once the the cartridge has bee reinstalled in your printer go through a printerhead cleaning and head alignment evolution. Instructions for this should be in your printer manual which is a drop down program on the Printer Program Main File Icon. Some printers will automatically set up this program on the screen in easy to follow steps. If this doesn't work its time to get a new printer , add it to your Christmas list. .

Take the print head out of the machine and sit it in a saucer of very hot ( just off boil) water about 10mm deep for a minute. Take it out and sit in on a pad of paper towel to dry briefly before returning it and the cartridges into the machine. Give it a deep clean and try again. If still no good, the print head has probably had it.

Check for screws under the rubber feet first. If none exist then prying the case open will destroy it. It is heat sealed at the factory.

I got this message too, before I installed an OCR program. It may be that you need to install one (or specify it, if you have one already). With my MP610, an installation disk was included that contained the OmniPage SE program for OCR. When I installed that on my computer, and told MP Navigator (another Canon-supplied program, that controls scanning) to use it as the "Open With" program for OCR, it worked.

Dear three defects may cause. 1- change usb cable to different port. (test the port of pc with using pen drive) 2-do replace with another USB cable. 3- printer may defect. remedies- Try to un install and reinstall the printer driver and its software. Besides these trained personnel required. Thanks.

Get the latest driver from Canon's web site. Then uninstall the printer. Remove the driver from your computer. Use regedit to remove any traces of your printer from your registry. Install the new driver. That should do it.