I need step by step
Hi there,
Well first of all you can try cleaning your printer heads using the operating system options -
Please follow the below steps -
1. In XP, click your Start button, then choose "Printers and Faxes" in the list. If it isn't there, go to your computer's Control Panel and click on "Printers and Other Hardware," and then "Printers and Faxes." (For Classic View, you can go straight to "Printer and Faxes" in your Control Panel.) Continue to Step 2.
In Vista, click Start button and Control Panel, then select Hardware and Sound » Printer. (For Classic View, just click "Printers.")
2. Highlight your printer by clicking it once, then right-click on the printer icon and choose "Properties." In the box that pops up, select the "Maintenance" tab at the top.
3. There are usually four options you can try here. They are listed as Cleaning, Deep Cleaning, Print Head Alignment, and Nozzle Check.
If your print-outs are showing lines, click Print Head Alignment and follow the instructions onscreen. Make sure the printer is turned on, with paper. You will compare the print-out with the one on your computer, and, hopefully, it will correct the problem. If not, try the alignment again.
If you're seeing too much of a particular color, like pink or green, this normally means your print head nozzles are clogged. Try the Cleaning option a couple times first, and then try the Deep Cleaning. Both will use ink, but the Deep Cleaning will consume the most.
When cleaning is done, click to print a Nozzle Check and compare it with the one on your screen.
Post further comments for more help or information....
Good Luck!!
Thanks