20 Most Recent Toshiba 250GB TOSHIBA USB 2.0 PORTABLE EXTERNAL 25 250 GB Hard Drive Questions & Answers

OK you harddrive is infected with Malware. This Malware creats shortcuts of each folder and Hide the all those your main folder.You can scan your Hardrive with fully updated Anti Virus apllication .To see all your original folder you can enable your Shown hidden File option from your Folder option--View--uncheck show hidden files and folder--and uncheck hide protected operating system files.Here is the step to unhide your all files and folder in one go.Step 1: Click on the below link and download the file "AutorunExterminator" http://en.kioskea.net/download/download-11613-autorun-exterminator Extract it --> Double-click on "AutorunExterminator" --> Plug your Hard drive now. This will remove the autorun.inf files from your flash drive and also from drives. Step 2: Click on "Start" -->Run --> type cmd and click on OK. Here I assume your flash drive letter as G: Enter this command. attrib -h -r -s /s /d g:\*.* You can copy the above command --> Right-click in the Command Prompt and paste it. Note : Don't forget to replace the letter g with your flash drive letter. Now press "Enter". this should solve your problem.

If the power light is not on, test the power supply or get another power supply to test with. If the power light is on, try the drive in another computer.

Check the ff:
1. sometimes it needs two sources of power (2 usb ports)
2. wait for some minutes, maybe it takes time to load

The only way to unlock the drive is to pay Toshiba to do it.

You can find all supported drivers here:http://support.toshiba.com/support/family?fname=Desktop%20Ext%20Hard%20DriveJust enter your model number

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

1. The USB cable between the drive and the computer may be damaged.
2. The circuit board which connects your drive to the interface of the external may be blown.
3. The power supply (if applicable) may have a blown transformer.

The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

can u gus do it automaically

Don't be panic. you can try some data recovery software. You can seehttp://www.asoftech.com/adr/It tells the steps how to perform data recovery.If above does not work, you may have to format the drive (use quick format), and then use above mentioned software to scan again the drive and recover your files.

w7

First, please disconnect all USB devices and then perform the following steps:

Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

for xp

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb but its not working

ports(com&lpt)right click update driver

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts

if this fails to fix the problem there might not be enough usb power for it to be recognised

you might have to install a usb 3 card they are cheap and easy to install you can buy these on Ebay very cheap

http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d

$10.65 free postage

You might get these on Ebay im not sure which country you are in this might guide you to one you could get this on Ebay if you dont have an account you will need to create one https://scgi.ebay.com/ws/eBayISAPI.dll?RegisterEnterInfo Add Email adress Add Bank Acc Add Credit Card also add your postal adress also add a paypal account when you get to the paypal login page at the bottom you will see new to paypal sign up tab paypal to create an account paypal registration password ,bank card /credit card,phone numbers home/mobile ,email adress and a postal adress http://www.paypal.com/ be very specific when you type in the search always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described you will even see the pictures of your item so you cant make a mistake and get them home delivered also Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.

Some addition links found on Googlehttp://www.datarecoveryreview.net/

http://www.cleverfiles.com/

http://www.easeus.com/resource/hard-disk-data-recovery.htm

hope this helps

Have you tried formatting it, it will wipe it clean but you will lose all the data unless you put the files you want on a back up disc or flash drive. Scott

if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated if this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap if this solution does not work and you might need one hope this helps http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=280406610810&ssPageName=STRK:MEWNX:IT $1 + $2.46 postage worlwide You might get these on Ebay im not sure which country you are in this might guide you to one you could get this on Ebay if you dont have an account you will need to create one Add Email adress Add Bank Acc Add Credit Card also add your postal adress also add a paypal account when you get to the paypal login page at the bottom you will see new to paypal sign up tab paypal to create an account paypal registration password ,bank card /credit card phone numbers home/mobile ,email adress and a postal adress be very specific when you type in the search always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described you will even see the pictures of your item so you cant make a mistake and get them home delivered hope this helps you

Hello,
Check your external device with another PC.If your device runs well, think your pc is defected.
You can restore the system.
http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

http://bertk.mvps.org/html/safemode.html

http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/

http://vlaurie.com/computers2/Articles/windows7-system-restore.htm
If your device can not run in another pc please change cable or disassemble yor hdd cover or can change totall HDD.

http://www.gearhack.com/myink/ViewPage.php?file=docs/AcomData%20E5%20HybridDrive%20External%20Hard%20Drive%20Disassembly.html

http://www.techsupportlive.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=29

Hope it will help you.

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver if your computer came with a motherboard disk the drivers could be on it sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of :unforeseen problems: hope this helps

Hi this is a file system issue. It is probably formatted in fat32, which does not support files above 4 gigs.
To solve this problem you'll need to reformat it (my computer => right click on the drive => format), using ntfs file system (under file system select ntfs).
Note:
THIS WILL ERASE EVERYTHING FROM YOUR DRIVE!
So back up everything before proceeding.
After it is done you will be able to copy files of any size onto it.

Alternative solution: download winrar and split your files into chunks smaller than 4 gigs.

Good luck!

click start all programs accessories open windows explorer my computer you should see your drive click to open it from there you select the files right click on the file/s right click copy navigate back to the drive right click select paste or hold the mouse cursor the file/s drag them to drive you want then drop them
or if you are downloading photos from the internet
once it starts downloading windows will ask whether you want to run or save it
a browse option will open you can save it into a folder in my documents or another device or a usb device
hope this helps

It sounds as though your issue is one of in adequate power. Do both the external HDD have their own power source, or are they powered through USB? if they are powered through USB it may be that as soon as the second drive spins up to transfer the files, it overwhelms the limited power of the laptop. You can try it with the laptop plugged in (though this may not provide it with more power than the battery) or by purchasing a usb hub with its own external power source so that it is not drawing power from the laptop, or purchase an external hard drive with its own power source
The other option is simpler and free, and its to copy the files first to your laptops own HDD, then unplug the source external hard drive, and then plug in the drive you want to copy to, then transfer the files from your laptops hard drive. This will of course take twice as long, but will cost you nothing.