20 Most Recent Frigidaire 13.7 cu. ft. / 388 liter Upright Freezer AFFU1466D Questions & Answers


Hello Yellow, thank you for your post!

I understand that your Frigidaire freezer is dripping water out of the corner of the door. It is possible that with your power going out the heat may have caused the gasket to warp. Do you see any frost build-up? The water that is dripping could be coming from condensation within the freezer. I would recommend checking the gasket to see if it is allowing warm air to enter the freezer.

I recommend that you visually inspect the door gasket for defects such as gaps or tears. You can also use a dollar bill to test the door gasket. Place a dollar bill in between the door and the body of the freezer. If the dollar bill pulls out with no to little resistance, you may need to replace the door gasket. A faulty door gasket can allow warm air to enter the compartment and cause frost to condensation or a leak. I hope this information is helpful. -Matt

Frigidaire 13.7... | Answered on Sep 02, 2015


A drain plug is a small hole inside your fridge to allow for moisture to escape. The reason its leaking water is because its not cooling the water to ice or its defrosting the ice to water. make sure the door closes shut and turn it up a bit as it has been very hot recently

Frigidaire 13.7... | Answered on Aug 02, 2014


check to see if you have a fan down by the compressor if so make sure it is running. if no fan you are starting to loose freon

Frigidaire 13.7... | Answered on Jul 27, 2014


Flo,

The manual does not say specifically if the basket can be removed or not, but the basket is on rollers. If you can pull the drawer out and tilt upwards, the basket may release. Otherwise, the basket may not be designed to be removed.

Frigidaire 13.7... | Answered on Jan 21, 2014


Flo Shirley,

I understand that you are having trouble removing the bottom basket in your Frigidaire freezer. To remove the basket, pull out, and lift up. This basket clips in to the actual glides that hold it at the bottom of the basket.

-Best Regards-

Frigidaire 13.7... | Answered on Jan 17, 2014


Hello max ryan,
I understand that you had a power outage and now that power was restored, you have power inside the appliance but the freezer is not freezing and you can't hear the motor running. I would double check the breakers and make sure that they are on. You can also check the Temperature Control and make sure that it is not in the OFF position. If these solutions do not work, I would call the manufacturer for more help.

-Best Regards-

Frigidaire 13.7... | Answered on Jan 08, 2014


Hi Denise, thank you for allowing me to assist you!

Did the unit previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will typically sound and the red light, if equipped, will also glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Best regards!

Frigidaire 13.7... | Answered on Sep 25, 2013


Hi djgecko - Here are a few simple troubleshooting tips that may help you resolve this issue:



· First check clearances around your freezer. There must be adequate space around a freezer with a static condenser so that air can circulate properly. Proper clearances include 1" at the back and 3" on top of the unit.


· Examine your doors. If the doors have been opened too often or for too long, this may have allowed warm air to enter the freezer. Make sure to shut the door completely and be sure not to keep the door open for too long. Even leaving a door slightly open can allow too much warm air intake. Make sure the freezer is level and keep food and containers from blocking the door closing.


· Check the door seal. You do this by placing a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet, double check to see if the door is being blocked by anything that may be stopping it from closing. If nothing is stopping the door from closing then replace the gasket. (Most appliance owners can easily do this without any tools or sealant.)



· Check to see if the condenser is dirty. A dirty condenser cannot release heat efficiently into the surrounding air. Cleaning the condenser may be necessary, more if you have animals in the house. If you have condenser coils, they should be wiped occasionally with a damp cloth to remove accumulated dust. The condenser coils should be wiped occasionally with a damp cloth to remove accumulated dust.


· Check for any obstructions to the vent to ensure proper air flow. If the vent is blocked, the air in the freezer will not get cool.



· Double check the freezer control. If the freezer control is set too warm, set freezer control to a colder setting and allow 24 hours for temperature to stabilize.



If these assessment measures prove to be ineffective, I would strongly suggest contacting an authorized service technician who would be better able to assist you in the diagnosis and repair of your unit. You can often locate an experienced technician in your area by going to the manufacturer website.

Frigidaire 13.7... | Answered on Apr 18, 2013


CALL Chas&Son,s at 570-379-0993 and they will come out the same day no less okay

Frigidaire 13.7... | Answered on Feb 12, 2013


Hello - From what you have described it sounds like you might be experiencing some form of sealed system issue or a bad door seal. This can include the compressor not working correctly, the evaporator fan not turning, or even coolant in the lines not at the correct levels to properly cool. If the compressor is running, humming, or even a little warm then that is typically normal. However if the compressor is running hot, then it is over working and the issue could be before the compressor in the evap fan, coil or coolant lines. Trying checking if the door seal is bad; place a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check the door from closing then replace the gasket. If any proves to be ineffective, you would need to contact your manufacturer and then a professional to move forward accurately.

Frigidaire 13.7... | Answered on Nov 02, 2012

Not finding what you are looking for?
Frigidaire 13.7 cu. ft. / 388 liter Upright Freezer AFFU1466D Logo

85 questions posted

Ask a Question

Usually answered in minutes!

Top Frigidaire Freezers Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Dennis Boxerman

Level 3 Expert

1300 Answers

Bruce Denton

Level 2 Expert

273 Answers

Are you a Frigidaire Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Frigidaire Freezers

  • Frigidaire Freezers

Most Popular Question

gibson upright freezer not freezing

  • Freezers
Loading...