20 Most Recent Iomega ScreenPlay Questions & Answers

ScreenPlay Director Partitions
There are five partitions on the ScreenPlay Director's hard disk. Three partitions are grayed out and will list as "Healthy-Unknown" in Windows Device Manager. These partitions contain the ScreenPlay TV interface and system settings and are not available to store media files.
The two active partitions both appear as "Untitled". The larger partition is formatted with an NTFS file system. Use this partition to store your media files when you connect to the ScreenPlay Director from a networked computer or transfer files via direct USB connection.
The smaller partition is formatted FAT32 and is used only when updating the ScreenPlay Director firmware. Do not place your media files on this partition! If you accidentally store media files on the FAT32 partition, you can use a computer to move them to the larger NTFS-formatted partition. You will not be able to see media files on the FAT32-formatted partition when using the ScreenPlay TV interface.
Formatting the data partition will erase all existing data! If you have files on the ScreenPlay Director you want to save, move them to another drive or volume before reformatting.

*******************************************CAUTION!********************************************************* Do not change (format or delete) the partitioning on the ScreenPlay Director hard disk as this will remove the firmware that enables the ScreenPlay Director to communicate with your TV set. Only media files stored on the active data partition (the largest partition) can be viewed or played on a TV. The ONLY partition that can be formatted is the data partition (the largest partition).
Conclusion: If you have deleted or formatted any of the first 4 partitions on the unit that is not the data partition. You now own a BRICKED ScreenPlay which HAS to be replaced. No if ands or buts about it. YOUR DEVICE IS DEAD.

This mediaplayer can't read DTS sound, only AC3.What I do is that I use AudioConverter to change the .mkv files to AC3 sound before playind them. This should solve your problem.

"can't play media (bad container)":
The video bitrate (file compression) is to high and needs to be re encoded at lower bitrate(kbps).