20 Most Recent Xerox DocuMate 510 Document Scanner Questions & Answers

Try this link: https://www.xeroxscanners.com/KnowledgeBase/Articles/VIS1021%20-%20Scanned%20images%20Have%20Black%20Lines%20or%20Streaks.asp

Try this link: https://www.xeroxscanners.com/en/us/products/DM510/drivers.asp

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/en/us/products/DM510/drivers.asp#

Try this link: https://www.xeroxscanners.com/Knowledgebase/Articles/VIS1053%20-%20Step%203%20Reinstall%20the%20Scanner%20Driver.asp

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/en/en/products/DM510/drivers.asp

you can try to power off and back on to see if this works. This can be a software issue if repowering doesn't help

Here is the operator's manual that has error code listings: http://download.support.xerox.com/pub/docs/xes_510copy/userdocs/any-os/en/510dpopmana_eng.pdf

check paper weight

DocuMate Scanners from Xerox

install the driver again but don`t connect the scanner till it required it

no cartridge for this model

try to reinstall the driver

Sorry but no driver for MAC found on xerox website

www.xerox/support.com

Have a look here
Xerox DocuMate 510

Hello,

Here is a link to the Xerox website were you can download the appropriate drivers:

http://www.xeroxscanners.com/en/us/products/DM510/drivers.asp

I hope this helps.

Good luck!!

Hello.I am a Support Engineer with Xerox Scanners. It sounds like others have given you great advice to address paper jams or locking up that you may be experiencing. If the "locking up" that you are experiencing is coming from the software, I would recommend updating to the latest available driver. I have written an article on the process that may be of use to you.If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.Regards,Xerox Scanners Support

Hi,

1 Open the printer cover and prop it up with the support brace located on the right-hand side of the cover. It's similar to the way a car hood is propped open.

Step 2 Remove the black FINE ink cartridge from its container and locate the protective tape. Gently remove the protective tape used to cover the print head nozzles and electrical contacts.

Step 3 Insert the black FINE ink cartridge into the printer slot labeled "B." It will rest on a slight angle. Push the cartridge up and back until it clicks into place.

Step 4 Repeat the process for the color FINE ink cartridge, placing it in the slot labeled "C."

Step 5 Raise the printer cover slightly to loosen the support brace. Fold the brace inward and replace the cover to its closed position.

Step 6 A green LED light will flash on top of the printer. In about a minute, the LED stops flashing and displays "1." Once the "1" appears, you're ready to print.

Please post your feedback and Vote if the problem resolved as per your satisfaction.