20 Most Recent GE Profile 23.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - High-Gloss White Questions & Answers

Yes the defrost heater part=> WR51X10101 Defrost Heater Assembly and the=> WR50X10028 Defrost Thermostat. The parts are location 230 and 240 in the photo=> HERE. I am here if you have questions, Thanks, John Tripp Appliance 911

Know its a year later, but I have the manual, and will look through it if still interested. Just wondering why you would be replacing the handles? I have this refrgerator and it has held up well and really have no problems or complaints,...except for those darn handles! They work perfectly, but the white began to slowly wear off soon after I bought it,...revealing an unsightly beige rubber color. I've even resorted to spray painting the handles,...a very time consuming process, just taping all around them. It would last and look good for a few months,...but then it was back to that beige, rubbery worn off look again. Would love to swap out the handles for some new ones,...just wondering if you are or were having the same complaint with this model's handles

Here is a link to a site which I commonly use.I could not find your specific model number,The same basic model numbers may have minor changes,thus a change in model number.This is to make support and manufacturing easier and also helps keep costs down.It should at least look very similar in operation to your model.You do not have to sign up for anything and there is no junk after.Click download,then enter the 5 digit code and press download again.It will open a menu.If you want to save it permananetly click save.It will most likely save to your documents folder.For 1 time use click run.You may want to save this site for future reference also.It is excellent and has a wide variety of electronics.If you have any questions or need more help,just comment here and I will get an autolink to your post and reply ASAP.I really encourage responses so I can follow up properly as I know where you stand and asking someone else restarts all the explaining because we cannot see other 'Expert's' responses.Good luck,Greg
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http://www.retrevo.com/samples/GE-Refrigerator-manuals.html#a

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
If you still have trouble GO HERE:

hhttp://www.applianceaid.com/procedures.htm

I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

Thanks for using fixya
Leo Ponder
imufo2
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i've seen this on g.e. machines,you have a bad computer board located on the back of the machine,one time my customer went to get a cup of water and when he pushed the dispenser the compressor would shut down,another thing i've seen is the fans speed up and slow down or not run at all.everything goes through the mother board,the common board is a wr55x10942 but you have to send the model number and i can look up your machine and tell you what board goes in it or call your parts store,give them the model number and they will sell you the right board.good luck.

Hello,
That water collecting at the bottom and freezing sound like a blocked defrost heater so instead of the water draining its pooling and freezing. This tip i wrote will help ya to clear that drain. http://www1.fixya.com/support/r9991618-wrong_when_side_side_refrig_leaks_from

GENE

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

=- - ==-

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

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You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don't hear it there is a dispenser actuator switch problem. If you do hear it but water doesn't work here there is a valve or water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.