To install the PC Suite with Windows® XP
If you use Windows® XP on your computer, you may need to install two hot fixes on your computer to use your phone with the PC Suite. If so, the PC Suite will ask you to install the Microsoft® software hot fixes during the installation. To install the hot fixes for Windows® XP:
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Connect the USB cable to the computer and the phone.
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On the phone: When you attach the USB cable to the phone, a USB connection window appears. Select PC Suite.
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On the computer: Click PC Suite on the autoplay pop-up to start the installation. If no autoplay pop-up appears, see the instructions below to access the installation software drivers.
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In PC Suite, click on the first hot fix (KB943198), which re-directs you to the Microsoft® support site to download the hot fix.
URL: http://www.microsoft.com/downloads/details.aspx?FamilyID=f2f0a7c2-3b44-4d2e-9640-e0d21818763e&DisplayLang=en
Note:Before you download, make sure that you choose the same language for the hot fix that is set on your Windows® XP language settings.
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Follow the installation instructions.
Note: The computer may restart after the first hot fix is installed.
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Return to PC Suite and click the second hot fix (KB945436), which re-directs you to the Microsoft® support site.
URL: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=945436&kbln=en-us
Note:Before you download, make sure that you choose the same language for the hot fix that is set on your Windows® XP language settings.
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Request the fix to be e-mailed to you and enter your e-mail address.
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Go to your e-mail client and open the e-mail. Click the link to the hot fix.
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Click Run to the File Download pop-up.
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Unpack the attached protected zip file. Click Ok to Microsoft Self-Extractor or select a source.
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Use the provided password included in the e-mail.
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Open the downloaded hot fix and follow the installation instructions that appear.
Note: If you run Windows® Vista, this problem installing PC Suite will not occur.
The drivers for the installation files are located on your memory card. The first time you connect your phone to a computer with a USB cable, a pop-up is often automatically shown on the computer.
To access the installation software drivers for PC Companion, PC Suite or Media Go:
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Connect the USB cable to the computer and the phone.
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On the phone: When you attach the USB cable to the phone, a USB connection window appears. Select Mass storage.
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On the computer: Click My Computer > PHONE CARD/Sony Ericsson PC Software > pccompanion > Startme.
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The PC starts to initiate the PC software installation. Follow the installation instructions that appear.
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When installation is complete, Sony Ericsson PC Companion will start.
Note: During installation, several pop-ups may appear about Device driver installation or trusted software. Click
Yes/
Continue/
Next to finalise the installation.