20 Most Recent Quinny BUZZ 3 Capri Stroller - Page 6 Questions & Answers

Hi Jo The Quinny Buzz in Europe has never been made available with a white chassis so this would have been modified by the original owner. We are unable to recommend a way of rectifying this as we would advise against painting the chassis.

Hi Samantha The most common reason for this would be a build up of dirt and debris around the section of the wheel that fits into the chassis - this would cause friction, which then causes the noise. Remove the rear wheels and clean the spoke (which goes into the chassis) with some furniture polish and a soft cloth - this should stop the noise.

Hi Sheila Not quite sure how or why this would happen. Please could you make contact with us via the Quinny Facebook page and we will be able to assist further. Quinny

Hi Claire, A bathroom or kitchen cleaner or something like nail varnish remover applied with a soft cloth would remove the original logos from the chassis. Don't use a cream cleaner or anything that has rough particles in it as these will scratch the chassis.

HiWe cannot advise that you continue with this repair due to the safety implications of it being incorrectly put back together afterwards.Please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab for your enquiry to be sent to the customer care team for the country you're in so that arrangements can be made for the chassis to be sent to engineers for inspection and repair work required.

Hi Terry Please contact us via our Facebook page for further assistance. Dorel UK Customer Service

Hi Terry We would need some more information to help. Could you come to our Facebook page and get in touch with us for further assistance. Dorel UK Customer Service

If it is hot in your house or outside the paint will start to do that or they did a horrible job

Hi Jeanett If you're in the UK and the Quinny is under 2 years old please contact your retailer with proof of purchase to make a warranty claim. If you're in the UK and the Quinny is over 2 years old or you no longer have proof of purchase please contact the UK Customer care department to book in for chargeable inspection. If you're not in the UK please visit the Quinny website and select your country from the distributors list for best assistance with your local care team.

Hi Valerie These numbers refer to the manufacturing date - 16th June 2006 - so it is an older model Quinny but we'd need to see it to know which model it is if you're unsure. Have you compared it to the products on the Quinny website? Please contact us on our Facebook page for additional assistance.

Hi MattIf you're in the UK and the Quinny is under 2 years old please contact your retailer with proof of purchase for them to send to engineers for inspection & repair under warranty terms & conditions.If you're in the UK and the Quinny is over 2 years old or you no longer have proof of purchase please contact customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book in for chargeable inspection & repair work required.If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the screen for your enquiry to go through to the customer care team in your country who can provide assistance.

Buggy Pitstop deal with Quinny, so i'd say give them a try. Their number is 0208 601 7154 and their website is www.buggypitstop.co.uk