Top 20 Samsung WF328AA Front Load Washer Questions & Answers

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My washer shut off mid cycle, now it won't power

Fuse in panel.
12/21/2017 12:06:04 AM • Samsung WF328AA... • 118 views • 0 helpful votes
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New pump installed, still not working and nd code

look at ( have a technician look if you want to save money) at the program board for a problem there
4/25/2017 3:18:03 AM • Samsung WF328AA... • 200 views • 0 helpful votes
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Tub does not look even

check the springs ontop under the lid....should be 1 either side holding drum up.......good luck
10/9/2016 3:54:00 PM • Samsung WF328AA... • 52 views • 0 helpful votes
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What does F21 mean on a Samsung Washing machine?

INDICATES A DRAIN ISSUE PERHAPS A CLOGGED WATER PUMP OR HOSES ETC f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-0.jpg f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-2.jpg f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-9.jpg f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-14.jpg f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-20.jpg
6/7/2015 8:13:03 PM • Samsung WF328AA... • 3,759 views • 0 helpful votes
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Message nf has come up and the washer has stopped. what do i do

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?modelname=WF435ATGJWR/A1&from_osc=&idx=419341&
9/25/2015 9:40:08 PM • Samsung WF328AA... • 109 views • 0 helpful votes
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Why won't door lock?

The electric door lock might very well be defective. Or, commonly, a part of the mechanism has broken internally and jammed the movement. I've also seen that the electromagnetic coil develops a short and won't hold. Also, check the *strike* which is the corresponding part mounted on the door. If it is broken, the lock can't latch it properly--this can happen if the door has been leaned on and is out of alignment--all it takes is one good slam, off center, and the strike can break or be bent. Also, if off center, the strike can slam into the wrong area of the catch, damaging the moving parts in the lock. The strike is easy to replace--the lock mechanism, however, ISN'T! If the lock mech is damaged, I urge you to call for service!
8/22/2015 1:05:55 AM • Samsung WF328AA... • 140 views • 0 helpful votes
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When I start the washer it runs for a few minutes and then water comes out of the bottom of the washer and it is like a lake in my laundry room... then gives the code nf

Something like a seal or hose is leaking , water has got into the base and activated the anti flood switch. Good luck
6/12/2015 7:15:12 PM • Samsung WF328AA... • 371 views • 0 helpful votes
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Tub sounds like a sledge hammer hitting the side.now it busted a water line or something, water pours out

LOUD NOISES IN washing MACHINE; LOT OF THINGS TO CHECK, THE BELT LOOSE OR WORN, THE CLUTCH, THE TRANNY, THE BEARINGS BOTH TUB SEAL AND BEARING, THE REAR DRUM BEARING, the balance or counter weights. THE DRIVE PULLEY- If the washer is making a loud noise the drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If it is damaged or defective replace it. THE TRANSMISSION, THE MOTOR COUPLER, THE MOTOR DRIVE BEARINGS, THE DRIVE MOTOR- If the washer is making a loud noise the drive motor bearings may have worn out. Washer motors are normally almost silent when they run. If the motor is run without a belt hooked up to it and it's loud it will have to be replaced. The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs. A worn drive block will usually have a pounding sound, like hammering metal, during spin when it first starts. If there is enough interlocking tab left on the drive block, you'll see it finally engage at top speed with an empty basket. In a transmission lock up the holes get enlarged in the rubber isolator and the studs break off the motor and transmission couplers. This is usually caused by the abrupt motor reversal between the agitate and pump out functions. If you hear a loud bang every time the motor reverses, the coupler is getting loose. An obvious sign of a failed coupler is a pile of black rubber shavings under the washer. If the motor runs and the agitate and spin functions don't work, the studs may have broken off the coupler (old coupler design) or the coupler may have broken at the shaft (new design) and you need a new coupler kit. The coupler can also just crack around its center hole allowing it to slip on the motor or transmission shaft hampering those functions. If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced. Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel. All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair. Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well. If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it. Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration. By the way my advice is free cuz God is good! GRINDING NOISES: The plastic drive is known as a splutch (splined clutch). One problem with these washers has been loosening of the nut that locks the pulley to the agitator input shaft. If it gets loose, the pulley drops and the teeth no longer have good contact with the teeth of the splutch basket drive gear in spin mode. The solution is application of blue locktite to the threads of the input shaft. There have also been a lot of failures of the actuator that operates the cam ring of the splutch which raises and lowers the basket drive gear. It is raised for agitate mode and lowered for spin. There is a spring between the basket drive gear and the gearcase housing that maintains pressure on the basket drive gear. There are cams on the cam ring that ride up and down on cams in the splutch cam (housing) as it is rotated by the actuator thus raising and lowering the basket drive gear. The gearcase has a planetary gear set in it. 25699791-hwvyxajyycp0fhaa51xnjini-4-0.png 25699791-hwvyxajyycp0fhaa51xnjini-4-2.jpg 25699791-hwvyxajyycp0fhaa51xnjini-4-5.jpg 25699791-hwvyxajyycp0fhaa51xnjini-4-9.jpg 25699791-hwvyxajyycp0fhaa51xnjini-4-14.jpg 25699791-hwvyxajyycp0fhaa51xnjini-4-27.jpg 25699791-hwvyxajyycp0fhaa51xnjini-4-35.jpg
5/17/2015 7:26:48 AM • Samsung WF328AA... • 315 views • 0 helpful votes
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Service manual

U MEAN LIKE THESE PICS 25699805-up413230zer0uf0bq1q5iqv1-4-0.jpg 25699805-up413230zer0uf0bq1q5iqv1-4-2.jpg 25699805-up413230zer0uf0bq1q5iqv1-4-5.jpg
5/17/2015 7:36:45 AM • Samsung WF328AA... • 108 views • 0 helpful votes
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Washer gets stuck in wash cycle how do i correct?

Check heater
2/11/2015 11:02:37 PM • Samsung WF328AA... • 167 views • 0 helpful votes
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I found strips of black plastic in the filter holder. Where could they be coming from?

check to see if plugged up
3/9/2015 5:19:55 PM • Samsung WF328AA... • 65 views • 0 helpful votes
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Machine turns on but doesn't run

have the door switch and the fuse if applicable checked
2/8/2015 7:12:40 PM • Samsung WF328AA... • 90 views • 0 helpful votes
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My front load washer is leaking water from the door. The gray rubber liner is damaged.

That "liner" will need to be replaced. Here's a site that details just how to do it: How to Replace the Door Boot on Front Load Washer Repair Guide Help Sears...
1/8/2015 11:57:26 PM • Samsung WF328AA... • 187 views • 0 helpful votes
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Why is my washer saying low water pressure. How can I fix that without have someone come out to repair it

It depends on the cause of the water pressure issue. I'd first check your incoming water to the washer. Turn off the inlet shut-off valves and disconnect the hoses. Check the hose filters and the inlet valve filters. Remove any debris. Next put a large bucket under the shut-off valves and open them fully for a minute. Check how much water flows into the bucket. If very little water was in your bucket, you'll need to check where the restriction is in your water lines. (The water pressure needs to be sufficient to fill the washer in about 8 minutes. Depending on your home, you may need a professional to check the water at your water connection to the city or at your well pump.) Empty the bucket. Replace your inlet hoses at the valve side and repeat the test. If you are getting low water flow with the hoses in place, replace the hoses. Some hoses have a "anti-flood" feature which restricts the hose if there is a problem. (I've seen the hot water flow rate to the washer significantly decrease due to the hose blocking the flow. The cold water hose was replaced at the same time to avoid it failing in a short time.) Next check that the drain hose isn't below the level of the water in the washer. This can cause siphoning and empties the washer as fast as it fills. If the water pressure is still low after testing these items, the problem could be the inlet valves on the washer or the air pressure at sensor that detects the water flow. On some washers, you may be able to remove the debris in the air tube. However, if there is a pinhole, that part will need to be replaced. I hope this helps. Cindy Wells
10/5/2014 9:37:52 PM • Samsung WF328AA... • 381 views • 1 helpful votes
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What does error NF mean in front loading machine?

NF stands for No Flow. Check to see that your valves are open and that water is getting to your washer. If you have water to the washer, you my have a problem with the selenoid valves that control the water flow.
10/4/2014 1:48:17 PM • Samsung WF328AA... • 328 views • 0 helpful votes
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Machine stopped in middle of cycle ,wash flashing something on screen, tried to restart wont't run water could it be out of level for it not to run water

It's probably flashing an error code. Write down the code and look it up in the owners manual or online to find out what the issue is.
8/17/2014 11:18:41 PM • Samsung WF328AA... • 157 views • 0 helpful votes
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How do I know if my water pump is broken, or just plugged?

the water pump is easy to take out and clean. you have either a little door in the front or the panel in the back. Unplug the washer, turn water supply off. remove the panel and you will see the pump. 2 hoses are clipped into the pump. remove them ( catch water with towels or a bucket ) . The pump is bolted down. just remove the bolts and check the pump for obstructions. there are a few screws on the pump, open them and you can clean the pump out more. re-assemble and re-install. Pumps are usually hard to kill. check the hoses and make sure nothing is stuck in them. plug in washer and open water supply and put on spin. if it pumps then problem solved. if the pump still doesn't work, then it might be the control panel which is very easy to replace. I've done it all and I'm no expert. good luck
6/30/2014 12:12:30 AM • Samsung WF328AA... • 103 views • 1 helpful votes
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How to replace samsung washing maching WT8202 timer

No offense but I have the same model. those front loaders are no good and as hard as I try to say good investment aint gonna happen so please don\'t tell my wife I say get rid of it now or put money back every week for maint. SORRY
6/6/2014 2:50:01 PM • Samsung WF328AA... • 122 views • 0 helpful votes
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Will not spin

first when the wash cycle is done does it pump out all the water? if it doesn't then you have a drain or pump problem. if it does pump out all the water then check the drive line to see that is in place.
6/11/2014 1:48:00 AM • Samsung WF328AA... • 52 views • 0 helpful votes
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How to put in water pump on plymouth voyager

I don't know what engine u have but my Chrysler has the water pump behind the timing belt cover. it is a big job because I had to remove so much including the timing belt so I replaced it as well
5/13/2014 11:02:42 PM • Samsung WF328AA... • 70 views • 1 helpful votes
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