To make it to factory settings, you have to enter its service mode option. Service mode window will be entirely different to that of normal window. Entering and exiting service mode to many brand televisions can be noted by this link.
http://electronicshelponline.blogspot.com/ Pull up older posts there. Beware. Do not make any other adjustments there, other than factory reset. Changing data values, without knowing more about what will happen after that, is not recommended. It might even make the set inoperative to any more external commands, either by its front panel control or remote control, In fact, a dead waste set will be the result. Make sure to
exit the service mode, after make a factory reset. For more details, check the link sited above.
Read all instruction well before start.