20 Most Recent Stiebel Eltron TEMPRA 24 Tankless Water Heater Questions & Answers

check the pressure control that switches the element on or off
if it is faulty then it switches on when the tap is turned on dropping the pressure but it will not recognize that the increase in pressure when the tap is turned off so it keeps heating the water.

Stiebel Eltron... | Answered on Jan 13, 2019

Take off front cover, on the top of the two cylinders in there (the heating system) there will be a small red button. That is the Safety Thermal Cut out, depress that red button. It is similar to a circuit breaker. If the red LED comes on when you turn on hot water at a sink then that was the problem. I have on that trips periodically. Its annoying but not enough to replace the part yet. Good luck.

Stiebel Eltron... | Answered on Dec 26, 2017

Replace the limit, by tripping often they become even more likely to nuisance trip.

Stiebel Eltron... | Answered on Apr 29, 2016

Each heating coil will have a small reset button directly on top.

Stiebel Eltron... | Answered on Jan 13, 2016

On the Tempra 29 there is a "safety thermal cut-out" on the top of each of the heating elements within the box. I have had to open it up before to push the breaker. They are a small red plastic push button on the top. Carefully press the braker button without touching the electrical wiring inside. I hope that works for you.

Stiebel Eltron... | Answered on May 14, 2015

What kind of water heater do you have?
Gas or electric, tank or tankless or solar or condensing or hybrid etc
If the water hot at the water heater?
If water is hot at water heater, then you might have plumbing problem like crossover.

Add a comment for possible troubleshoot.
Copy following link for tank-type electric troubleshoot.

Copy following link for tank-type gas water heater:

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Stiebel Eltron... | Answered on Nov 25, 2014

First, check the circuit breaker. Also, did you upgrade to heavier wiring and a double 60 circuit breaker when you had this installed?

Stiebel Eltron... | Answered on Aug 15, 2014

Check power make sure you have enough going to it as well as make sure the filter in it isn't plugged up.

Stiebel Eltron... | Answered on Feb 13, 2014

have u turned water back on, also some times water heater has a one way valve fitted if put back on wrong way round it wont work

Stiebel Eltron... | Answered on Oct 17, 2013

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