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Jet 3 Ultra Power Chair - Page 3 Questions & Answers
The lights blink but it want move when you pwer
The chair is in lock mode. To unlock, turn on, when the lights start to scroll, push the joystick forward and keep it there until you hear the beep. When it beeps, pull it back and wait for the beep, once the beep sounds let go and listen, if you hear a high pitch beep, success. If it doesn't work the first time, just do it again. Sometimes it may not work right away but don't panic, just follow the steps again.
WHEN I TURN THE POWER ON FOR MY JT3 ULTRA POWER
I would replace the batteries with new ones anyway to make sure that you are getting full power and if the problem stops great if it continues then you have eliminated one possible problem. A low battery will cause the problem and these chairs diagnose themselves with the controller giving you flash codes to indicate a problem. I would just check for a loose connection in the wiring when you have the seat off changing the batteries and give the base a good cleaning( without water) (Use those cleaning wipes from dollar store) Hope this helps you
What makes the on board charger not work an how cah it be tested to see if it is good.
There is a fuse in the charger and another in the chair for the charging circuit. Poor connections to the controller and at the batteries will do it too. If the batteries have been completely discharged, then the onboard charger does not have enough power to start recharging them. If that is the case, use an automotive 12 volt charger that has no automatic charging circuits in it to charge them individually. That means removing both batteries from the chair and connect the charger to one battery at a time. You can test the charger with the batteries disconnected and measuring the voltage on the wires you just took off the batteries. The voltage should be 28 volts or so if the charger is working.
Does the reset button need to be hooked up?
Yes of course if it was made with the unit its was important then as
well as it should be now contact manufacture. Reset buttons reset micro processor functions as well as reset the unit memory capability.. Hope this helps God bless
Seat not stable
need to have that checked out, might be a loose bolt or something broken or cracked must determine the exact cause by breaking down chair or have a qualified tech look at it
Can i get yall phone number so i can call yall
The best way to get a phone number is to call the manufacturer and ask for a phone number to a tech local to you. They have a database of all the techs that are authorized to work on their product. Call 1-800-800-8586 to get a tech to talk to near you. Or you can talk to a tech in their technical service department. Ultimately you will probably be directed to a nearby tech but at least you will be getting answers.
My chair will not turn on after I unplug it from the wall. Batteries test good
I have the same model and had a problem,very much like yours,so I got the local (Parramatta NSW Australia) to call and he found some corrosion and general dirt in the control arm electeical connections .......... took an hour or so to fix and all is OK now.
Mind you it was/is still in warranty so no charge applied.
Joe
Controller light flashes, but chair won't work
There are a few things that could happen. Without looking at it, I really cant say what the root cause is. The common issues are: 1) a loose motor connection 2)a loose battery connection but this should correct once you cycle the power 3)a bad brake solenoid. Just recently i had a similar situation and the indicators showed that it was a bad joystick, when i checked the wiring harness, i found a broken wire to the brake solenoid. Get a tech to look at it first. It may be a simple fix. They should be able to narrow down the search if they put a programmer on the controller to see what the actual fault is. Please inquire if they have a programmer that will work on your chair before they come out. I think this will be the only way they will be able to quickly identify the issue.
Wiring diagram
rear battery wire connects to positive red terminal,then rear battery to negative black terminal,battery terminals facing inward,front battery to other batterys positive red cable ,wire labeled front battery to black negative cable,plug wire harness into quick disconnect...page 40 of owners manual
Does the jet 3 ultra need to be plugged in when not in use
You should charge the batteries overnight every day you use it and every few days if not using to get the most life. If it is not going to be used for weeks or months you should charge the batteries then either remove or unplug the batteries from the main control box if possible.
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