LG WM-1832C Front Load Washer - Page 4 - Answered Questions & Fixed issues

The 'LE' error message indicates the control board has detected that the motor is either not turning, or has locked up for some reason. Monitoring the motor is the job of the hall effect sensor board which constantly determines the direction and speed of the motor and feeds that information back to the control board. If there is a problem between what the motor should be doing and what the hall effect sensor says the motor is doing, the 'LE' will be displayed and the cycle will be stopped.

Motor lock can be caused by several things from a loose connector, to a bad motor, or even the hall effect sensor failing or dislodging from it's mount. Any one or more of these components could have caused this error, but it is possible to separate the working from the non-working, just by following a process. The reason this particular unit has been on the injured list for so long is the first tech never followed a trouble shooting process to ensure the parts being replaced had actually failed.

Hi,

The bolts will not stop the drum from turning, but they should stabilize the drum so that it will not flop around when in transit... there still may be some play in it but not enough to allow it to break anything...

So... yes you have it right, just are expect more then you are going to get...

heatman101

Have you checked the pump for blockages? very common on these machines and has symptoms as you describe. Try blowing back down drain hose while it is humming (be prepared for a possible rush of water)

Its not level.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question^&*(

I did a TIP on these washers. In that tip I included a bunch of service manuals. I have read them all and they seem to be identical. The noise could be anything. No way of knowing without giving a look see. Use the link to access these manuals bust open the machine tell me what ya find. Get your LG parts HERE

Helpful? If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

LE indicates a fault with the motor on the appliance.



LG suggest you switch off, wait for a minute, unplug the appliance.

Wait 15 minutes then plug it back in again.

Try the machine again.



If it's still faulty, you can try changing the Hall Sensor in the motor, this can sometimes cure the problem.



Unplug the machine and remove the rear cover. There are 4 Philips head screws. Take them out and remove the rear cover.

You should now see the rear of the motor, which is mounted to the back of the drum.

In the middle is a large bolt which holds the stator cover.

You'll need a 17mm socket and a ratchet to remove this bolt.

Remove the stator cover and place aside.



Toward the bottom-left, you will see a couple of wire bunches held to the motor by three screws. One holds a metal bracket, one actually holds a ground wire, and the last is through a plastic bracket toward the bottom. Remove these three screws and don't lose them.

Through the motor there are 6 bolts holding it onto the back of the drum assembly.

You'll need a 10mm socket and ratchet to remove them.

You will now have the motor off the back of the drum.

Disconnect the two wire harnesses from the motor.



Looking at the surface of this motor that was facing the DRUM (not the outside), you'll see two small pieces clipped onto it, toward the bottom.

The sensor you are looking to replace is the one that looks like a kitchen magnet.

It is attached by small clips. You'll see how it goes on. It's easy to remove.

Go to google and search for part number 6501KW2002A.

This will bring up an LG sensor assembly.

Double check with the supplier that this is the sensor for your appliance.

When you receive the sensor, simply reverse steps 1 through 5.

Once re assembled, try the machine again.



If still the same after this you'll need to replace the motor and/or control board.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question#$^^%

LE indicates a fault with the motor on the appliance.



LG suggest you switch off, wait for a minute, unplug the appliance.

Wait 15 minutes then plug it back in again.

Try the machine again.



If it's still faulty, you can try changing the Hall Sensor in the motor, this can sometimes cure the problem.



Unplug the machine and remove the rear cover. There are 4 Philips head screws. Take them out and remove the rear cover.

You should now see the rear of the motor, which is mounted to the back of the drum.

In the middle is a large bolt which holds the stator cover.

You'll need a 17mm socket and a ratchet to remove this bolt.

Remove the stator cover and place aside.



Toward the bottom-left, you will see a couple of wire bunches held to the motor by three screws. One holds a metal bracket, one actually holds a ground wire, and the last is through a plastic bracket toward the bottom. Remove these three screws and don't lose them.

Through the motor there are 6 bolts holding it onto the back of the drum assembly.

You'll need a 10mm socket and ratchet to remove them.

You will now have the motor off the back of the drum.

Disconnect the two wire harnesses from the motor.



Looking at the surface of this motor that was facing the DRUM (not the outside), you'll see two small pieces clipped onto it, toward the bottom.

The sensor you are looking to replace is the one that looks like a kitchen magnet.

It is attached by small clips. You'll see how it goes on. It's easy to remove.

Go to google and search for part number 6501KW2002A.

This will bring up an LG sensor assembly.

Double check with the supplier that this is the sensor for your appliance.

When you receive the sensor, simply reverse steps 1 through 5.

Once re assembled, try the machine again.



If still the same after this you'll need to replace the motor and/or control board.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

I had the same problem as you. You will have to order Part# 6501KW2002A from the Repair Clinic. It's called a Sensor Assembly-Hall (Motor) Sensor. For some strange reason this little part goes bad and keeps your washer from turning. To replace this part, all you do is take off the back panel; it has 4 screws. Once you get the panel off you should see a round cylinder with one big bolt in the back of it. Take the cylinder off and you should see a magnetic circle with at least 6 bolts to it. Take each bolt off and slide off the magnetic stator assy. Be careful because when you take off the connectors you don't want to break in wires to the stator assy. You will see the Hall Sensor. It's a small platic piece that attaches to the Stator Assy. Take it off and replace it with new one. Your done.....

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!!!!!

Hi,
Here is a tip that I wrote that gives more detail about how to fix the OE code on LG washers....

LG Washing Machine OE Error Code
heatman101

Hi


Thanks for using FixYa. LE' error message indicates the control board has detected that the motor is either not turning, or has locked up for some reason. Monitoring the motor is the job of the Hall Effect sensor board which constantly determines the direction and speed of the motor and feeds that information back to the control board. If there is a problem between what the motor should be doing and what the hall effect sensor says the motor is doing, the 'LE' will be displayed and the cycle will be stopped. The hall sensor is rather easy to replace, and is covered by a seven year part warranty (in US). It only takes around half hour to replace it with a new one. Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

check the drum suspension springs (under the top cover); as sometimes they'll slip out of their holders. this will cause the drum to "drop'' and will no longer align with the door. also, check the lower drum "shocks" (inspect behind rear access panel) for damage too.

If the machine is working alright otherwise , then there is an alignment problem on the door or your seal gasket is worn out. Since this is a mechanical failure it must be inspeccted before we can confirm on the fault. If you find the gasket worn out or the sides cut along, then it needs a replacement. The same type of gasket is available from different sources, try the LG dealer or the appliances hardware shop. If there is any hinge problem on the door remove and adjust. The door must close and seal well. Hope you can sit in front of the door and look carefully to logically confirm and repair. Hope you get this right. Good day

Hi


Thanks for using FixYa. DE is a door open error, you’ll have to check the door if it’s properly closed. Also check loose electrical connections at the door switch and PWB assembly. If everything appears to be fine then it is the door switch assembly that should be replaced. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Error Message : the OE is (outlet error).

1) If OE error occurs, clean & empty the filter.
2) If this doesn't solve the problem, and it won't drain, then provided that you can hear the pump spinning (the normal whirring the machine makes that should be accompanied by the water going down the drain) then the hose pipe leading to the pump is probably blocked.

I'm sure a lot of dodgy service people might just charge you for a new pump & labor, but if you can hear the pump spinning then you just need to remove the blockage.

Good luck!

Hi


Thanks for using FixYa. As you already know OE is a Drain Error which indicates that the water was not fully drained within 10 minutes. To start with check the drain pump filter for any clogs/foreign materials and try to clean the filter. Also as you have already checked the drain hose for any blockage then it seems to be the pump that has gone bad. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Spin bearing replacement is quite a big job..You may also have to replace the shaft which goes from the pulley to the inner drum.
The easiest way to do the job is to replace the rear drum, but the bearings and seals can be replaced individually...Get quotes for both methods..
Good luck....Nomess

did anyone solve this problem? Mine is doing the same thing... uggh!

Hi,


LE code stands for locked motor error. When this error code appears in your front load washer it indicates a fault in the motor unit.

1 . Check the connections to the Coil/Stator at the rear of the unit possibly it should be something like a broken wire.

2 . Coil/Stator Assembly will be defective preventing the drive to operate.You should go for a replacement of that assembly.

Thank you !!