20 Most Recent LG WM-2077C Front Load Washer - Page 5 Questions & Answers

You must have a short circuit ,try disconnecting things start with the heater element, disconnect one wire see if it still blows...next try motor plug, until the fault clears at least this tells you what the problem part is.....

change the bearings then

DOES IT BOUNCE WITHOUT CLOTHES, IF SO YOU NEED TO CALL YOUR APPLIANCE TECH. IF NOT IT MAY BE THE SIZE OF LOAD. THE SHIPPING RESTRAINTS USUALLY HAVE A NYLON STRAP TO REMOVE.

LE is normally a motor fault call engineer

LE stands for locked motor error. Sometimes just unplugging it for about 10 minutes will fix it, but if not you will probably have to replace the motor position sensor(hall sensor) or the motor.

LG recommends adding a washer or 2 on each side of the door switch to pull the door in closer. If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

They told you right. This problem has to be done by a service tech. If you are sure it is level and all feet are touching the floor when it vibrates it is an internal problem.

You have a bad hall sensor(tach) it plugs onto the bottom of the motor after removing the back cover. Use a 10 mm socket to loosen the motor unplug the old hall sensor plug the new one in and reverse what you did. If this does not work, you have a bad motor which is warrantied for 7 years.

I had the same problem - the fabric softener cup cam loose and I had to break it to get it out and the new drawer cost me about $65 to replace. I hope you made out better than I did.

It is not clear in which city you are residing. It would have been easier to give you the reference of the local LG dealer who could have helped you to get the required booklets. Anway, On the Internet go to the website of LG Pakistan www.lge.com/pk/support-here-to-help.jsp and get in touch with the customer representative. OR Ring up on toll free no 0-800-1-5454 and speak to the customer representative and give your requirement. OR Go to local LG dealer and request him if he can help you to get the manuals/user guides.

the main bearing and seals on the drum side are faulty. this should be under warrenty

Hi


Thanks for using FixYa. Make sure the error is not IE, which means water has not reached to the pre-set level within 4 min. since ERROR inlet valve operated or water has not reached to the normal level within 25 min.

The 'LE' error message indicates the control board has detected that the motor is either not turning, or has locked up for some reason. Monitoring the motor is the job of the Hall Effect sensor board which constantly determines the direction and speed of the motor and feeds that information back to the control board. If there is a problem between what the motor should be doing and what the hall effect sensor says the motor is doing, the 'LE' will be displayed and the cycle will be stopped.

Motor lock can be caused by several things from a loose connector, to a bad motor, or even the hall effect sensor failing or dislodging from it's mount. Any one or more of these components could have caused this error, but it is possible to separate the working from the non-working, just by following a process.

To make sure its not a locked motor, try turning the drum with your hand. And, if you feel some resistance while turning the drum or the drum doesn’t move freely then the motor is locked and you’ll need to get it replaced.

The hall sensor is rather easy to replace, and is covered by a seven year part warranty (in US). Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour.

Also check for ---

• Check for the Connector (3 pin, male, white) in the Wire Harness, check if it is connected to the Connector (3 pin, female, white) of MOTOR. Reconnect or repair the connector.

• The electric contact between the connectors¡a3 pin, male, white in the Wire Harness and 6 pin, female, white in the PWB ASSY(Main) is bad or unstable.Reconnect or repair the contact in the connector.

• The Wire Harness between the MOTOR and PWB ASSY(Main) is cut(open circuited).Repair the damaged (open-circuited) WIRE HARNESS

• The hall sensor is out of order/defective.Replace the PWB ASSY(Main).

Please do rate the solution and revert for further assistance.


Thanks

Rylee

Yes, my owners manual says to put one quart of RV Antifreeze in the drum of the tub then run the machine on rinse cycle. Next, shut off water supply and disconnect everything from washer and your done. You may want to get an owners manual online to confirm with your model! Mine is a Kenmore which I believe is same as Whirlpool!

very simple

get a towel
take off the back wall
remove one of the pump hoses
id remove the front one since the back has a check valve
let the machine
drain and you should be fine
you can eith recoonect then or when you get back

Just looked at mine (we had to order them before the military would move ours). They are two different sizes, have a long plastic washer (lengthwise), and are - believe it or not - like a lag bolt on the end! A hybrid mess meant to force us to order them, if you ask me. Not sure you should try rigging it, best if you order them, you'll see what I mean when you get them. Sorry, we were in the same boat too. Wish I never bought this LG, but that's for another post.

Removed the plastic shipping plugs in rear of machine

First try unplugging the machine for a few minutes and then retry a cycle. If you still get the LE error:

The Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty (in the US). Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000

First, clean out the filter behind the access door on the lower left front of the machine. Residue left in the filter can contribute to odor issues. Second, buy a package of AhFresh or Whilaway and run a cycle with that, hot water, longest cycle. (unfortunately you do not have the sanitary cycle or the tub clean cycle on your model) Third, and most importantly, USE LESS DETERGENT. Top load washers use up to 45 gallons of water per cycle. Your machine uses 12. Use one tablespoon of HE detergent and one teaspoon of fabric softener (if you use softener) per cycle. My personal LG washer is now over 5 years old, and have only had an odor issue one time. I leave the door closed after I wash. (the tub is vented) Never have had any mold or mildew issues with my washer. Was doing several loads per day when I had 7 at home, now only doing 3 loads a week with all the kids, their spouses, and grandkid gone. Still no odor problems. Great machines if used properly. Note: the odor / mold / mildew issues are basically the same with any front load machine, regardless of brand, and most can be solved following the above advise. Good luck.

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I would not say that is normal wear and tear, but the fabric softener or bleach dispenser may not have gotten replaced correctly after they were removed. You should rarely have to clean these out (as they are flushed with water on each cycle) Make sure they are installed correctly and you should not have repeat problems. Now, Here's a possible solution to the current jammed dispenser: Remove the two screws on the bottom side of the plastic clips on the back of the washer (leaving the clips attached to the washer's top), then use the palms of your hands to sharply push the top back about an inch and a half and lift the top off the machine. Now, if you can see enough through the translucent plastic to tell where the hang up is, you can drill a small hole in the top of it to allow you to push that part down so the drawer will open. Then, use foil duct tape to seal the hole.