Hi Robin:LE is a very bad error unfortunately. It means that your motor communication is being lost. Generally on these LG washers it means that you need to replace the motor sensor. You will have to take the back panel off so that you can access the motor, remove the pulley and take the motor off, there is a little plastic sensor that clips onto the edge of the motor. The sensor is not sold seperately from the motor so you will have to replace the motor unfortunately. Here is a link to the motor you need:
PartDetail/Drive-Motor-Stator-AssemblyHere is text of very helpful email from LG... when you receive the LE error code, unplug the machine for approximately 15 - 20 minutes. This will reset the microprocessor. The LE error code can be an indication of several different issues.The most common cause is over-sudsing in the machine. Many times owners experiencing the LE error code are using regular detergent. It is recommended to use a high efficiency or low sudsing detergent. Many of the leading detergent manufacturers have a high-efficiency (HE) selection. The HE detergents are designed for lower suds levels and enhanced cleaning performance in front-loading washers.Overloading the wash with too much laundry may also cause the LE error code. A good rule is to load the washer until the clothes in the drum are no more than three-fourths of the way up the window of the door. This will allow them sufficient room for tumbling. The clothing having sufficient room to tumble is more important than either the weight or the number of items in the washer. It is the tumbling action that provides the washing effect.Lastly, a breakdown in the signal between the microprocessor and the motor may cause the error code. This can occur if there is a loose wire, dislodged ball sensor, or if the shipping bolts are removed prior to situating the washer. In this case, a servicer would need to take a look at the unit. In this case, you will need a service center to look at your unit. For service assistance, please visit our website at us.lgservice.com Click on "Service Center". Enter your zipcode and product type. Click search.In the event that you cannot find a service center, please call 1-800-243-0000 for assistance. There, an agent will be able to provide you with an Authorized LG Service Center in your area.Please have your model and serial number available along with your zip code when you call. If you have a customer service issue, please let the agent know and they will set up a customer service file for you. If your unit is under the factory warranty, your purchase receipt will validate the warranty.Business hours are 24 hours a day, 7 days a week.I have taken the liberty of providing some hints and additional information that may be helpful concerning your LG washer.If you must use a regular detergent, you will only need to use 1/2-1/3 the amount you would normally use in a conventional top-loading machine. However, the HE and the conventional detergents are different formulae, and your machine will not perform as efficiently or effectively. Using half the required amount of regular detergent will give half the cleaning performance. As the new LG washers accept a larger than usual load, the cleaning performance could be further reduced. In addition to the reduced cleaning, there will be oversudsing. The excess suds will cause the washer to stop and rid itself of the suds before continuing its cycle. Getting rid of the detergent will further reduce cleaning performance.Using too much detergent can cause a build-up on the outer drum over time, which can result in mold and even mildew growth in your washer. Should this occur, do a load of whites on the SANITARY cycle. Use the extra rinse and stain options.Use NO detergent and use a liquid bleach. This will remove the build-up and any odors accompanying it. This procedure may need to be repeated a couple of times depending on the degree of build-up.The washing time may vary by the amount of laundry, water pressure, water temperature, and other using conditions.The 'SenseClean Washing System' has a built-in turbidity sensor that measures the detergent/suds residue in the water during the rinse and then makes an adjustment of time and water usage based on the detected residue level.The machine will detect an imbalance and attempt to correct it. If the imbalance is detected or if the suds removing program operates, the wash time will be increased.A built-in water heater in the washer assures that incoming water is the correct temperature to optimize cleaning performance. Most laundry detergents must be activated at certain temperatures to work correctly. We use thermisters (electronic thermostats that have a high degree of accuracy) to detect incoming water temperatures. Our 1000-watt heater adjusts the incoming water to ensure superior thermal action performance.You won't see a "visible" water level in the window of the unit. The water is pooled in the inner drum. RollerJets are built into the baffles of the washer.The holes in the baffle collect water and re-circulate it during the wash. This increases the mechanical action to achieve best cleaning performance. The rollers gently move fabrics along in the wash cycle.This action aids in reducing the amount of water required for thorough cleansing. In contrast with a top-loading machine, which always fills the machine to a precise measured level of water, depending on the size of load you select (small, medium, large), the LG machine will "sense" the size of the load and only recirculate a minimal amount of water, thus making it very energy efficient, efficient in the use of detergents, and extremely efficient in its water usage.Forced Water Circulation in the washer pumps water during the wash. It recirculates it back up and over the laundry to further increase mechanical action and cleaning performance.With front loading washers, the door seals so very tightly unlike a conventional machine, that it is recommended to dry the seal when you are done with your laundry for the day to prevent an atmosphere where mold and mildew can grow.To get the best results, sort clothes into loads that can be washed with the same wash cycle. Different fabrics need to be washed in different ways. Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white clothing. If possible, do not wash heavily soiled items with lightly soiled ones.Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
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