20 Most Recent LG WM1812C Front Load Washer - Page 9 Questions & Answers

You need to check the pressure switch and tube wich you can access from the top of the machine with the top removed. the tube is a rubber pipe which may have fallen of the switch or pressure chamber connection. cheers

I tried a solution I found elsewhere - worked great. I had turned my drum enough to cause the display to turn on (a glitch in their program, I think), then I got the LE code on the next cycle.

Unplug for 10 minutes. Turn back on and press the Rinse & Spin button, then set Spin Speed to No Spin. Run this cycle, which should work fine. Afterwards, you should be able to run your machine as normal. If this doesn't work, replacing the Hall sensor would be the next step.

If you have a moldy smell, run a no-clothes cycle with some liquid bleach. Should clear that up.

I unplugged my machine, turned the heat setting on the water down. Plugged it back in and the machine cycled properly.

Hi there,

Here is text of very helpful email from LG 

When you receive the LE error code, unplug the machine for approximately 15 - 20 
minutes. This will reset the microprocessor. 

The LE error code can be an indication of several different issues. 

The most common cause is over-sudsing in the machine. Many times owners 
experiencing the LE error code are using regular detergent. It is recommended to 
use a high efficiency or low sudsing detergent. Many of the leading detergent 
manufacturers have a high-efficiency (HE) selection. The HE detergents are 
designed for lower suds levels and enhanced cleaning performance in 
front-loading washers. 

Overloading the wash with too much laundry may also cause the LE error code. A 
good rule is to load the washer until the clothes in the drum are no more than 
three-fourths of the way up the window of the door. This will allow them 
sufficient room for tumbling. The clothing having sufficient room to tumble is 
more important than either the weight or the number of items in the washer. It 
is the tumbling action that provides the washing effect. 

Lastly, a breakdown in the signal between the microprocessor and the motor may 
cause the error code. This can occur if there is a loose wire, dislodged ball 
sensor, or if the shipping bolts are removed prior to situating the washer. . In 
this case, a servicer would need to take a look at the unit. In this case, you 
will need a service center to look at your unit. For service assistance, please 
visit our website at us.lgservice.com Click on "Service Center". Enter your 
zipcode and product type. Click search. 

In the event that you cannot find a service center, please call 1-800-243-0000 
for assistance. There, an agent will be able to provide you with an Authorized 
LG Service Center in your area. 

Please have your model and serial number available along with your zip code when 
you call. If you have a customer service issue, please let the agent know and 
they will set up a customer service file for you. If your unit is under the 
factory warranty, your purchase receipt will validate the warranty. 

Business hours are 24 hours a day, 7 days a week. 

I have taken the liberty of providing some hints and additional information that 
may be helpful concerning your LG washer. 

If you must use a regular detergent, you will only need to use 1/2-1/3 the 
amount you would normally use in a conventional top-loading machine. However, 
the HE and the conventional detergents are different formulae, and your machine 
will not perform as efficiently or effectively. Using half the required amount 
of regular detergent will 
give half the cleaning performance. As the new LG washers accept a larger than 
usual load, the cleaning performance could be further reduced. In addition to 
the reduced cleaning, there will be oversudsing. The excess suds will cause the 
washer to stop and rid itself of the suds before continuing its cycle. Getting 
rid of the detergent will further reduce cleaning performance. 

Using too much detergent can cause a build-up on the outer drum over time, which 
can result in mold and even mildew growth in your washer. Should this occur, do 
a load of whites on the SANITARY cycle. Use the extra rinse and stain options. 
Use NO detergent and use a liquid bleach. This will remove the build-up and any 
odors accompanying it. This procedure may need to be repeated a couple of times 
depending on the degree of build-up. 

The washing time may vary by the amount of laundry, water pressure, water 
temperature, and other using conditions. 

The 'SenseClean Washing System' has a built-in turbidity sensor that measures 
the detergent/suds residue in the water during the rinse and then makes an 
adjustment of time and water usage based on the detected residue level. 

The machine will detect an imbalance and attempt to correct it. If the imbalance 
is detected or if the suds removing program operates, the wash time will be 
increased. 

A built-in water heater in the washer assures that incoming water is the correct 
temperature to optimize cleaning performance. Most laundry detergents must be 
activated at certain temperatures to work correctly. We use thermisters 
(electronic thermostats that have a high degree of accuracy) to detect incoming 
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure 
superior thermal action performance. 

You won't see a "visible" water level in the window of the unit. The water is 
pooled in the inner drum. RollerJets are built into the baffles of the washer. 
The holes in the baffle collect water and re-circulate it during the wash. This 
increases the mechanical action to achieve best cleaning performance. The 
rollers gently move fabrics 
along in the wash cycle. 

This action aids in reducing the amount of water required for thorough 
cleansing. In contrast with a top-loading machine, which always fills the 
machine to a precise measured level of water, depending on the size of load you 
select (small, medium, large), the LG machine will "sense" the size of the load 
and only recirculate a minimal amount of water, thus making it very energy 
efficient, efficient in the use of detergents, and extremely efficient in its 
water usage. 

Forced Water Circulation in the washer pumps water during the wash. It 
recirculates it back up and over the laundry to further increase mechanical 
action and cleaning performance. 

With front loading washers, the door seals so very tightly unlike a conventional 
machine, that it is recommended to dry the seal when you are done with your 
laundry for the day to prevent an atmosphere where mold and mildew can grow. 

To get the best results, sort clothes into loads that can be washed with the 
same wash cycle. Different fabrics need to be washed in different ways. Always 
sort dark colors from pale colors and whites. Wash separately as dye and lint 
transfer can occur causing discoloration of white clothing. If possible, do not 
wash heavily soiled items with lightly soiled ones. 

Combine large and small items in a load. Load large items first. Large items 
should not be more than half the total wash load. Do not wash single items. This 
may cause an out-of-balance load. Add one or two similar items.

Hope This help
Good Luck!!!

neo

Hi there,
Here is text of very helpful email from LG 

When you receive the LE error code, unplug the machine for approximately 15 - 20 
minutes. This will reset the microprocessor. 

The LE error code can be an indication of several different issues. 

The most common cause is over-sudsing in the machine. Many times owners 
experiencing the LE error code are using regular detergent. It is recommended to 
use a high efficiency or low sudsing detergent. Many of the leading detergent 
manufacturers have a high-efficiency (HE) selection. The HE detergents are 
designed for lower suds levels and enhanced cleaning performance in 
front-loading washers. 

Overloading the wash with too much laundry may also cause the LE error code. A 
good rule is to load the washer until the clothes in the drum are no more than 
three-fourths of the way up the window of the door. This will allow them 
sufficient room for tumbling. The clothing having sufficient room to tumble is 
more important than either the weight or the number of items in the washer. It 
is the tumbling action that provides the washing effect. 

Lastly, a breakdown in the signal between the microprocessor and the motor may 
cause the error code. This can occur if there is a loose wire, dislodged ball 
sensor, or if the shipping bolts are removed prior to situating the washer. . In 
this case, a servicer would need to take a look at the unit. In this case, you 
will need a service center to look at your unit. For service assistance, please 
visit our website at us.lgservice.com Click on "Service Center". Enter your 
zipcode and product type. Click search. 

In the event that you cannot find a service center, please call 1-800-243-0000 
for assistance. There, an agent will be able to provide you with an Authorized 
LG Service Center in your area. 

Please have your model and serial number available along with your zip code when 
you call. If you have a customer service issue, please let the agent know and 
they will set up a customer service file for you. If your unit is under the 
factory warranty, your purchase receipt will validate the warranty. 

Business hours are 24 hours a day, 7 days a week. 

I have taken the liberty of providing some hints and additional information that 
may be helpful concerning your LG washer. 

If you must use a regular detergent, you will only need to use 1/2-1/3 the 
amount you would normally use in a conventional top-loading machine. However, 
the HE and the conventional detergents are different formulae, and your machine 
will not perform as efficiently or effectively. Using half the required amount 
of regular detergent will 
give half the cleaning performance. As the new LG washers accept a larger than 
usual load, the cleaning performance could be further reduced. In addition to 
the reduced cleaning, there will be oversudsing. The excess suds will cause the 
washer to stop and rid itself of the suds before continuing its cycle. Getting 
rid of the detergent will further reduce cleaning performance. 

Using too much detergent can cause a build-up on the outer drum over time, which 
can result in mold and even mildew growth in your washer. Should this occur, do 
a load of whites on the SANITARY cycle. Use the extra rinse and stain options. 
Use NO detergent and use a liquid bleach. This will remove the build-up and any 
odors accompanying it. This procedure may need to be repeated a couple of times 
depending on the degree of build-up. 

The washing time may vary by the amount of laundry, water pressure, water 
temperature, and other using conditions. 

The 'SenseClean Washing System' has a built-in turbidity sensor that measures 
the detergent/suds residue in the water during the rinse and then makes an 
adjustment of time and water usage based on the detected residue level. 

The machine will detect an imbalance and attempt to correct it. If the imbalance 
is detected or if the suds removing program operates, the wash time will be 
increased. 

A built-in water heater in the washer assures that incoming water is the correct 
temperature to optimize cleaning performance. Most laundry detergents must be 
activated at certain temperatures to work correctly. We use thermisters 
(electronic thermostats that have a high degree of accuracy) to detect incoming 
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure 
superior thermal action performance. 

You won't see a "visible" water level in the window of the unit. The water is 
pooled in the inner drum. RollerJets are built into the baffles of the washer. 
The holes in the baffle collect water and re-circulate it during the wash. This 
increases the mechanical action to achieve best cleaning performance. The 
rollers gently move fabrics 
along in the wash cycle. 

This action aids in reducing the amount of water required for thorough 
cleansing. In contrast with a top-loading machine, which always fills the 
machine to a precise measured level of water, depending on the size of load you 
select (small, medium, large), the LG machine will "sense" the size of the load 
and only recirculate a minimal amount of water, thus making it very energy 
efficient, efficient in the use of detergents, and extremely efficient in its 
water usage. 

Forced Water Circulation in the washer pumps water during the wash. It 
recirculates it back up and over the laundry to further increase mechanical 
action and cleaning performance. 

With front loading washers, the door seals so very tightly unlike a conventional 
machine, that it is recommended to dry the seal when you are done with your 
laundry for the day to prevent an atmosphere where mold and mildew can grow. 

To get the best results, sort clothes into loads that can be washed with the 
same wash cycle. Different fabrics need to be washed in different ways. Always 
sort dark colors from pale colors and whites. Wash separately as dye and lint 
transfer can occur causing discoloration of white clothing. If possible, do not 
wash heavily soiled items with lightly soiled ones. 

Combine large and small items in a load. Load large items first. Large items 
should not be more than half the total wash load. Do not wash single items. This 
may cause an out-of-balance load. Add one or two similar items.

Hope This help
Good Luck!!!
neo

Hi,
You don't have to drain all the water out after each use, you just need to clean things up a bit.

There is a problem with the design, in that the drawer area is a breeding ground for mould.

There will be a latch on the drawer you need to press to remove it - take it out and wash it in a hot solution of borax. Alternatively bleach it, and then wash in hot detergent.
Use a spray cleaner designed to kill mould and mildew, and use it with a brush inside the drawer apature to remove all mould build up. It's quite a grotty job - but needs doing.
After that, use a cloth to clean as far back into the pipe as you can.

Do two washes on hot with bleach, then a rinse, and it's good to go.

It is most important you leave the drawer open after a wash, and the door open more than 2" on these machines to prevent it, and a hot wash occasionally for whites. Tell the manufacturer that you won't be buying their brand again.

According to service manual, the drain motor is at the front, but the hose drains out the back. Possibly a leak in the drain hose?
Manual is at:
http://136.166.4.200/contents/Laundry/WM1814/WM1814_Service_Manual.pdf

Hi,
It really depends on how big the drum is. It needs room to wash properly, so if there is no room - I would say it's too big.

Try your local laudarette - they have industrial machines that are designed for large items, so to save yourself a repair bill - just use them.

Hi,
This is a problem with modern machines that have a lot of sensors - compared to older models that just used to bang about a lot.

The dampers on this machine may not have been 100% since day 1, so should be replaced. It is their job to reduce the bounce in the drum. As a "belt and braces" attempt, manufacturers often fit foam blocks to the sides of the drum, and there is no reason why you shouldn't fit larger ones to fill up the gap entirely. Foam is cheap, so just use silicone to attatch it either side of the drum - leaving just a centimeters clearance on each side.
This should solve the problem.

there is an alignment track that the drum rides on it uses little wheels that ride on this track to keep the drum in the right place. either the bracket holding thos wheels to the back of the drum are loose or the wheels themselves are worn. these should be checked for servicabilty or replaced the problem is not the drum itself.. please rate.

check the timer

No, there is no access to the drain pump other than by removing the front panel to get to it.  It is a job that can be done but you will need to spend some time to disassemble the machine to get to it.

drainage issue check if anything blocking filter

#1. Turn off power.
#2. Remove door panel and check for broken wires.
#3. Check for the continuity splice and put insulation in between. This is most likely the problem.

Call LG customer service and tell them your problem.  1 800 243 0000.

no working and no disply power

The LE error code can be an indication of several different issues. The most common cause is over-sudsing in the machine. Overloading the wash with too much laundry may also cause the LE error code. Lastly, a breakdown in the signal between the microprocessor and the motor may cause that error code. This can occur if there is a loose wire or a dislodged ball sensor. Good luck!

Other than seperating the drums you could try to remove the heater element which will allow you limited access to the cavity between the drums. Shine a torch in there and rotate the inner drum slowly untill the offending piece comes into view. Remove with a long tweesers or hook.

Be sure the unit is level, not just stable,with the four feet touching the floor. If the unit is not level the centrifugal force of the spin cycle will be distributed unevenly, causing more pressure to be exerted in one corner then the other. this causes the unit to slighty lift in the opposite corner, thus shaking or vibrating. Many people citing this problem have their washers in an upstairs laundry room. Some of these houses may lack the needed support to sustain these washers without the floor flexing. the quality of the building is a factor.

check your manual for cleanout procedure for pump assy. the lower panel acess left side, perahps theres debris in pump no t alllowing proper drainage of water