Try the follwing or contact me at [email protected]
49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then on.
2. Try printing a job from a different
program. If the job prints, try printing a
different file from the original program. If
the message appears only with a certain
program or print job, contact the
software vendor for assistance.
3. If the message persists with different
programs and print jobs, disconnect all
of the printer cables that connect to the
network or the computer.
4. Turn the printer off.
5. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM in the lower
slot J1).
6. Remove the printer EIO card.
7. Turn the printer on.
8. If the error does not persist, install each
DIMM and EIO device one at a time.
Turn the printer off and then on again
after installing each device.
9. Replace DIMMs and EIO devices as
necessary.
10. Reconnect all of the printer cables.
11. If the error persists, replace the firmware
DIMM.
12. Replace the formatter and calibrate the