A quick fix for most communication errors can be
achieved by resetting the printer and/or rebooting the PC. Simply disconnect
the printer from your computer. Reboot your pc. Unplug and re-plug the printer
into the power source to reset it. When the printer turns on, reconnect it to
your computer. Then try to print again once the computer fully recognizes the
USB connection.
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers
and Faxes.
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB
connection. To check, go to Control Panel > Printers and Faxes. If you see a
new Lexmark print object in the list, then try to print a document again to
verify that the problem is fixed.
You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/aNGYmW. Select your operating system, download and execute the file. After the install process, try to print a document again to verify that the problem is fixed.
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge. Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
Note:
If the carrier does not automatically move to the center, turn off the
printer/unplug the printer from the power source and then slide the carrier to
the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
Note:
If the carrier does not automatically move to the center, turn off the
printer/unplug the printer from the power source and then slide the carrier to
the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to
appear with a new cartridge.
Should the problem persists, please contact Lexmark Technical Support Center for additional assistance.
The flashing light could
indicate either a communication problem between one of your cartridges and the
printer, a short in one of the cartridges, paper jam or the cartridge carrier
has stalled. Please follow the steps below to fix the problem:
1. Remove the sheets of
paper from the feeder. Make sure there are no foreign objects or debris in the
feeder.
2. Open the printer
cover and remove both the cartridges.
3. While the cover is
open, ensure there are no paper jams and the cartridge carrier is free from
obstructions.
4. Close the printer
cover.
5. Re-brick your printer. Pull out the power supply, black box where
the power cord is plugged in at the back of the printer, and put it back after
30 seconds.
6. When the printer
turns on, reinsert one cartridge first.
7. Close the printer
cover and check the light status.
8. If light on printer
is normal, open the printer cover and reinsert the other cartridge. Check the
light status. 9. Replace whichever
cartridge is causing the light to flash with a new cartridge. You can also try
to insert a different known working cartridge to determine if the other is
faulty. 10. Load some paper. Try
to print a document again to verify that the problem is fixed. If problem continues,
please contact Lexmark Technical Support Center for additional assistance.
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Re-brick
your printer. Pull out the power supply, black box where the power cord is
plugged in at the back of the printer, and put it back after 30 seconds.
8. When
the printer turns on, reinsert the cartridges and load some paper. Try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
A
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
If
that doesn't help, try the steps below:
1.
Disconnect the printer from your computer.
2.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
seconds).
2.
On your computer, go to Control Panel > Printers and Faxes.
3.
Delete the Lexmark print object.
4.
Reboot your pc.
5.
When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.
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