Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Rebrick
(pull out power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds).
8. When the
printer turns on, reinsert the cartridges and load some paper. Try to print a document
again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
Thank you for using FIxya
Hello! Thank you for using FixYa.
Using the printer control panel
1.
2. From the printer control panel, press "," and then press "."
3. Press the arrow buttons until "Align Cartridges" appears, and then press "."
4. An alignment page prints.
Using Windows
1. Load plain Letter-size paper.
2. Do one of the following:
??¢ In Windows Vista, click the round, Windows symbol.
??¢ In Windows XP and earlier, click "Start".
3. Click "All Programs" or "Programs", and then select the printer program folder from the list.
4. From the printer folder, click "Maintenance", then "Align Cartridges".
5. Click "Print".
6. Follow the instructions on the computer screen.
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