Amazon Kindle Fire HD - Page 9 - Answered Questions & Fixed issues
Has software rev 6.3.4. How can I determine whether it needs mandatory software update?
A new, free software update available for your Kindle Fire HD 7" (2nd Generation). This update automatically downloads and installs on your Kindle Fire when connected wirelessly; however, you can also manually download the software and transfer the update to your device via USB cable.
Swipe down from the top of the screen to open Quick Settings, and then tap More.
- Download & Install Software Updates Automatically.
Swipe down from the top of the screen to open Quick Settings, and then tap Sync. The software update automatically downloads in the background, and installs after the download is complete and the device is asleep. Your Kindle Fire will restart during the software update. After the restart, the message"Kindle is upgrading" will appear on the screen.
DOES it have a a battery?
yes it has a battery not serviceable by consumer. if you bought it new, and registered it, complain to Amazon, they usually will replace it one time fro free with a refurbished unit
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I do not want to cancel my Amazon prime account.....what do I do?
Amazon prime normally rolls on from end of contract unless you decide to finish your subscription. To check you will need to visit your amazon account and select the prime membership section of account settings which is fouind in the 3rd section down from the top of the web page. Hope this helps
Delete downloads from kindle hd?
From the carousel you can touch and hold the picture of the book until the menu appears. In the top right you can see +Add or trash can remove. When you select trash can remove you will get the option From Carousel or From Cloud. If you select From Carousel you will no longer see it in your Carousel menu, but it will stay in the cloud. If you select From Cloud it removes it from your account.
My kindle cant connect to internet
Go to the Settings Menu, Select the Wireless & VPN option and see if you are in Airplane mode, if you are turn that off. Then select Wi-Fi. See if Wi-Fi is turned on. If it's not turn it on. There should be a list of available Wi-Fi routers. If one is not selected select one that is open or that you have the password to. If none are open or they are locked and you don't have a password, you'll need to get a password for one, or install your own Wi-Fi router.
My kindle seems to have disconnected from the wifi, it says "you are oflinef"
Go to the Settings Menu, Select the Wireless & VPN option and see if you are in Airplane mode, if you are, turn that off. Then select Wi-Fi. See if Wi-Fi is turned on. If it's not turn it on. There should be a list of available Wi-Fi routers. If one is not selected select one that is open or that you have the password to. If none are open or they are locked and you don't have a password, you'll need to get a password for one, or install your own Wi-Fi router.
How do I either archive or delete a book I have read from my device?
From the carousel you can touch and hold the picture of the book until the menu appears. In the top right you can see +Add or trash can remove. When you select trash can remove you will get the option From Carousel or From Cloud. If you select From Carousel you won't see it in your Carousel menu. If you select From Cloud it removes it from your account.
Fix virus on kindle fire
Contact amazon.com, click Your Account, on left side find kindle Help Home, next page on right click CONTACT US. fill out info and they will respond.
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