Top 20 FixYa Service - Page 4 Questions & Answers


Spend them in a similar manor to cash:

http://blog.fixya.com/company-updates/fixya-announces-point-shop-for-experts/

FixYa Service | 311 views | 1 helpful votes


Hi Andrew,

You can send a quick note to the Fixya Support Team and they can help you categorize your question properly. Also note, that level 3 experts are also allowed to moderate problems posted to the wrong category.

http://www.fixya.com/contact

When asking a question it's helpful to select a product from the dropdown instead of just typing in a specific product name. That will make sure that you have selected the correct product.

Hope that helps!

FixYa Service | 75 views | 1 helpful votes


Please contact us directly at: http://www.fixya.com/contact and we will be happy to assist you

FixYa Service | 35 views | 0 helpful votes


leave it.. the poster of the question will select it as not being helpful.

FixYa Service | 31 views | 0 helpful votes


Hi Debbi,
Please contact us directly at: http://www.fixya.com/contact
Contact Customer Support Fixya

FixYa Service | 65 views | 0 helpful votes


Hi Jeff,

When your problem receives a solution you will be notified in a few different ways:

  1. An email alert will be sent to the email address you registered with.
  2. An alert will appear at the top of the website if your browsing the website or the next time you visit Fixya.
  3. After signing in you will also see a new post on under the all activity section on your homepage.

Hope that helps and welcome to Fixya!

FixYa Service | 65 views | 2 helpful votes


Hi Laura,

You can change your profile photo by first signing into Fixya and then clicking your avatar in the top right corner of the page. Select the My Account link in the dropdown that appears.

On the My Account page scroll down to the My Settings section of the page and click the upload button below the avatars displayed.

696b31fa-f2e8-4c75-bba9-ed02d14b2686.png

In the popup that appears select the file from your computer that you would like to use as your photo. After selecting the file you should see the image in a large box.

You can then crop the photo and you should see the thumbnail next to the larger image. Once you have cropped the image as you'd like, just click the blue "Upload photo" button in the popup window.


d82a1f5c-3913-447a-b1e0-544d5353ae57.png


After the window closes, click the "Save my information" button in the settings section.

0dbc1117-094c-4ad3-9b1a-ef10636639b4.png


Hope that helps, but please let me know if you have any further issues and I will do my best to help troubleshoot.

FixYa Service | 122 views | 5 helpful votes


Hi Kay,

To reply to a comment, just visit your problem page and you should see the comment you received. Below that comment there is an input that reads add a comment.

If you need help finding your original post, just click on your avatar in the top right after signing in and click the "My Account" link that appears in the dropdown. On the my account page, scroll down to the My Problems section to see all the problems you've posted.

Hope that helps, but feel free to let me know if you have any additional issues and I will be happy to help troubleshoot.

FixYa Service | 106 views | 1 helpful votes


Fixya is completely FREE.
Asking questions and receiving answers in Fixya is completely FREE and you will not be charged for doing so.

FixYa Service | 86 views | 4 helpful votes


Hi Andrew,

Thanks for your question and welcome to Fixya. If you are familiar with the expert levels on Fixya you will be happy to know that some of the functionality you are asking about is already available on the website.

Once experts reach level 3 they are given the ability to help moderate misplaced content. Keep up the great work and if you'd like more information you can check out the Fixya blog.

http://blog.fixya.com/takeoff-tuesday/expert-moderators/

Hope that helps!

FixYa Service | 83 views | 1 helpful votes


Hi Tomasz,

Thanks for the suggestion. I will bring this up with the Fixya product team. Thanks again for the feedback.

FixYa Service | 80 views | 0 helpful votes


You can have your question removed by contacting the Fixya Support Team. Just visit http://www.fixya.com/contact and they will be able to help you with removing any content you may have posted in error.

Hope that helps!

FixYa Service | 88 views | 1 helpful votes


To delete your fixya account, users must contact support:
1. Click "contact" in the left column of blue footer at the bottom of this page.
a1f76c41-9ae5-4c3a-86a8-ae918e968c75.png

2. Fill out contact for, asking to deactivate your account. If you are logged in, your account email will appear there.
142eb10a-8360-4d0b-a6a9-a0b01caf8873.png

FixYa Service | 87 views | 0 helpful votes


If I knew.... I would have a separate bank account by now.... I do it for the heck of it, not GREED.

FixYa Service | 43 views | 0 helpful votes


You should contact the Fixya Support Team. They should be able to help with any issues you may be having with your account.

http://www.fixya.com/contact

Hope that helps!

FixYa Service | 71 views | 1 helpful votes


Hi Jerry, thanks for your question. Just like most websites, you need to create an account so you can be notified when you have received an answer. If you were asking a question and then after signing up, you needed to type in your question again, please let me know in the comments as this should not be the case. Add any details you can remember and it will help me to further troubleshoot.

Also, If you're having problems with you account you can always feel free contact the Fixya support team and they can help with any issues you may be having. Just visit http://www.fixya.com/contact

Hope that helps!

FixYa Service | 62 views | 1 helpful votes


Legal characters are characters which are accepted when posting on the Fixya website. If you are receiving an error about illegal characters it means you are using characters found on the keyboard (such as symbols) that Fixya does not accept. This can sometimes be caused when copy/pasting from word processing software which can insert incorrect commas, apostrophes, or even hidden characters.

Make sure to type your question directly into the box and make sure to try and avoid strange symbols or characters.

Hope that helps, but if you continue to have problems you can always contact the Fixya Support Team to receive additional help.

FixYa Service | 86 views | 0 helpful votes


Click your avatar in the upper-right, click "My Account," click "My Settings," then click the "Change" button below "Password:"

FixYa Service | 56 views | 6 helpful votes


Hi Mike,

When your question gets an answer you will be notified via email and also receive a notification on the website. To have a better chance at receiving an answer, make sure to provide as many details as possible so Fixya experts will have the information they need to provide a helpful answer.

Hope that helps!

FixYa Service | 144 views | 4 helpful votes

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