AT&T Partner 18 Phone (315805B) - Answered Questions & Fixed issues

What is the problem?
:Change betteries with power on" is displaying on the phone?

If so, there are 2 batteries at the bottom of the Control unit.

I've had that happen with a Partner ACS 3.0 before. The main processor is more than likely failing but you might wan't to check the electrical feed to the system (i.e. battery back up or surge bar) to see if its failing before it's getting to the system. Good luck

The processor might be going bad. Call a tech to trouble shoot. That line 3 port might be bad....

www.telemanuals.com

type in partner 18 in the search engine

its not free i`m afraid but i hope this helps

On the set you wish to reprogram, press feature 00
press the button you want to program, enter in the phone number you want. if you want to program someones extension, after pressing the button you want to program press the right intercom and the persons extension number.

sounds like you have a 206e card thats going bad. there are still alot of them out there and there not too hard to replace in the cabinet.To figure out which card to replace,match your extension number to the following: card 1 is extensions 10-15, card 2 is extiesions 16-21, card 3 is extensions 22-27, and card 4 is extensions 28-33. Make sure you power down the system if you remove or install any cards.

In order for a Partner to forward to an outside cell, the processor needs to be an R6 or higher.

Is yours? If you press Feature 59 from a display phone, it will tell you what release it is.

If feature 59 doesnt display anything, it is way older, and will not work.

The system lost its programming. Do you have a Partner plus or Partner II?

Or is it an ACS?

If an ACS, you can restore programming (possibly)

If a Partner II/Plus, the internal battery is bad, I would get a battery backup or replace the processor.

you will have to go into system programming.
#301 will add it to each extension.
If you have no special ringing programs on all extensions (all phones ring immediately) you can do the initial line programming, #104, but that will reset all lines.

Well, which voicemail do you have?

The answers willbe more clear if we know that.

It is possible that the old greeting is a different AA number. Some voicemails can have up to 4 AA's.

Best way is to dial in and go through all AA greetings, both day and night for AA1-4. Listen to the recordings and find the one you need.

Do you still have a problem?

Change what on the voicemail?

What voicemail do you have?

What features? Describe your problem...

need to change the dial 0 time out code to ext 10 or call service operator.

Probably in the module. Switch to different port on module and see if it clears the problem

Is the voicemail a stand alone box, or is it a card in the Processor?

Stand alone is mailbox 9997
PCMCIA card in processor is "0"

On extension 10 or 11 press Feature 00
Left intercom, left intercom, right intercom
Enter your extension number
Press line buttons until its a fast blink and display say no ring
Feature 00

only transfered calls will ring

No response closing

Need more info. Is it all lines or just one?
Try rebooting a processor.
If problem still there disconect all extensions and add one at a time. Monitor lights on the phone. You might have a shorted jack somewhere.

Chad first think is you need to enable your extension in comand #322 This is done on ext. 10 or 11 Press Feature 00 Left Intercom, Left Intercom #322 Enter your extension number Press 1 to assign Feature 00 Next you will need to program your mobile number in speed dial On extension 10 or 11 Press Feature 00 Feature 85 Input your mobile phone number Next is to program a button on your phone Go to your phone Press Feature 00 Select a button to program (Press it) Press Feature 11 dial 85 Done Button works like a toggle switch on and off