Unthawing the water dispenser in the freezer door

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
If you still have trouble GO HERE:

hhttp://www.applianceaid.com/procedures.htm

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Leo Ponder
imufo2
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the freezer is supposed to freeze the water, the icemaker is just the form for the ice and the motor is to free the ice from the form, make sure water supply is cold water and not hot

No,what it appears to be isthe evaporator is freezing over and hindering air flow. The water under the ice maker is actually condensation because the ice maker is colder than the cabinet temp. The unit should have an automatic defrost so it appears it is cycleling through yhe defrost. Unless you call out a tech to set the defrost timer, all you can do is unplug it and defrost in its own. Was the door ajar for any period of time? not completely closed? That will also do it because of humidity. The moisture in the air will freeze. The refrigerator side cools from bleed over from the freezer.

I have run into this before and found it very helpful to re-level the refrigerator. By leaning the fridge back toward the wall about an inch helped keep the water and ice in the tray. Remember to remove items that block air flow in the freezer. Remove the ice bin and clean it then start over with the fridge leaning back a little. Hope this helps.

It sounds like the ice in the bin is warming up enough to melt for some reason then re-freeze. Check your door gasket seal and also the ice chute door flapper seal to make sure warm room air isn't being drawn into the ice bin area. Also make sure the freezer area is VERY cold like 0 degrees F or lower, that will keep the ice hard and help stop the ice from having a liquid surface film from opening and closing the freezer door too often (then freezing again). The water down the back is from the ice cubes melting a little then re-freezing. Also, is the frige working OK? Does the compressor turn on and off normally? I ask because sometimes the compress start device is failing and the refer can warm up quite a bit while the compressor is trying to start up... eventually the compressor will start but by then the ice has melted a little then the compressor runs for a long time to bring the temps down again. Monitoring with a thermometer every hour will show if the temps are lowering in the freezer section too much.