Clean the pump filter screen on a Kenmore HE2 Not draining

Hello- You will actually need to remove the front in order to access the 2 screws holding down the top. Unplug the machine before doing any disassembly. To remove the front panel there are 2 screws located near the bottom of the panel on each side. They are hidden by the bevel on the panel and located under where the panel angels in about 4" from the bottom. Look under that bevel and you will see the screws. Remove these and pull the bottom of the front panel towards you and up, the panel will hinge from the top and once you get the bottom up high enough it will drop free of the top. To hinge loosen the top there are 2 bolts located under the top where the side of the cabinets meet the front of the top panel. Once these are removed the top hinges up and back. There is a hose, tube, that comes from the bleach dispenser that you need to pull off from the bottom of the dispenser, there is usual no clamp on this at the top (you will see it on the front right side when you pull the front off). Hope this helps, best regards.

Hi,
It sounds like you have something stuck in the pump.
To repair
Unplug machine.
Remove bottom front panel(remove 2-3 screws in the bottom) Pull bottom of panel out and down to remove.
Towards the center bottom you will see the pump. On the front is a round thing that resembles a filter. This is the pump filter screen...Get a shallow pan to put under screen. Turn lid counter clockwise to remove(turn slowly and allow water to drain. As you may need to dump pan several times before all water is drained out. Be carful or you could end up with water everywhere. Once the water is drained pull out screen and remove the debris and objects stuck in screen and filter housing you should also be able to see the impeller on the pump inspect for debris. Once everything is cleaned out reverse removal procedures put back together.

i have attached a link with a how-to that has pictures so that you can get a better idea.

1. remove the window/lock switch panel by pulling upward at the front of the switch(held in by clips)careful not to break the tab towards the rear(see pic) unplug and remove
2. remove screw behind that panel
3. remove trim around the door handle, and screw behind that panel.
4. remove 2 screws at the bottom of the door panel
5. then pull straight up and towards you in one motion

http://www.explorerforum.com/forums//showthread.php?t=192049

hope this helps

first unplug unit..remove front panel 2 screws..under the bottom side of timer console there is 2 pin or scews on each side pull down firmly,or if screws untighen slowly...just let console hang..now you can see the 2 screws holding bottom of front panel door.remove theses 2 screws..now step up on stool remove the 3 screws across the front top of unit,,theses screws are facing the ceiling..now remove door switch connection.remove front ,,you about there if belt has pop remove,if you have to replace a damaged belt..take your right hand and go though machine unit you fell the idler wheel on right side back pull down and take belt of idler wheel and motor pully at the same time ,,if you cant get ittake you left hand and help from the left side..to put back just reverse,,always unplug..

Most likely a motor coupler issue. Unplug you machine before starting this repair. Remove the two front end caps on the console (they snap out towards you). After removing the twp caps, you will see 2 console hold down screws down towards the bottom of the console. Remove these 2 screws, then gently pull the console towards you at the bottom, then lift the console up and over the top of the unit. You will see 2 gold looking clips, pop these clips out from the top of the cabinet, then remove the lid switch wiring from the rear of the machine (just snaps in and out). Rotate the entire cabinet (top rear of cabinet will rotate towards you) and remove. Near the bottom front, you will see the motor and pump assembly. Unsnap the pump and swing it out of the way (you do not need to remove the hoses), you can hold it in place with a long screwdriver, rope, etc. On the front of the motor you will see two clips being held in by screws. Remove the screws, then pop the two clips. The motor will now be free. As you remove the motor, you will see 1/3 of the motor coupler. The other part is a round rubber piece, and another that will looks just like the part on the motor (remove the transmission half by using a screwdriver from underneith). After you remove them, installation is reversed. Lightly tap on each motor coupler, in the center ONLY, with a long extension and a 9/16" socket. Part number for the motor coupler is 285753A, and can be purchased from a local appliance parts store (prefered), an Ebay item (also prefered, but a liitle wait on shipping) or Sears.com (not prefered, high mark-up on parts and shipping, takes a bit to get as well). Let me know if you need further info. Jim