If it has slightly raised sides or a fat drain
let it heart up and then used water on the hot surface to steam loosen the crud
you could put a bit of washing up detergent in the water ( just a few drops )to assist in breaking down the surface tension and release any grease
The same as cleaning a BBQ plate before using it
SOURCE: Both burners turn on when only one is needed
I just had the same problem- when I replaced the whole cartridge.
I repalced the infinite switch- do the one that gets the hottest- or do both.
It is easy to do- just write down the wiring diagram - make sure all power is off- cost of new switch was about $37.00
This solved the problem- however make sure to check the sizng on the new switch shaft as my old knob would not fit properly on the shaft of the new switch.
good luck
SOURCE: Jenn-Air surface cooking elements look rusty and ugly
they make a special cleaner - polish just for the "solid" type burners. it looks like shoe polish and will make the burners look like new again. not sure where you can find it online but go to your local appliance parts houseand they will know what it is your needing.
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