Hi emily446,
Take out your Tray from the drawer (Usually un-clips on the sides or top)
Then clean the holes inside the drawer at the roof. There will be small holes, clean these with either ear-buds or toothpicks. These holes get clogged quite often, and cleaning them will allow water through to the machine again.
Also clean the tray, especially near the hole at the back where the fabric softener gets siphoned through.
Kind Regards
JEDEMEYER1
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